Gateway Chevrolet

Didn’t rotate my tires because the tech couldn’t find the aftermarket lug nut thing or whatever THAT WAS IN MY CAR THE WHOLE TIME. could’ve texted me to ask like they’ve done before in the past. Tech was jus aftermarket lug nut thing or whatever THAT WAS IN MY CAR THE WHOLE TIME. could’ve texted me to ask like they’ve done before in the past. Tech was just lazy as sh’t and didn’t wanna do the extra work I bet. No more car wash either that’s a shame More

Donald was great! He explained everything in detail! He is a great person that helped make the transition easy for buying a new vehicle. Thank you Donald! He explained everything in detail! He is a great person that helped make the transition easy for buying a new vehicle. Thank you Donald! More

Vehicle is running good, the service was good! Dominick was straight forward with his work. Dominick was straight forward with his work. More

They cracked my windshield and won't be responsible for it. That is not right. it. That is not right. More

Such an easy process. Everyone super friendly. Definitely worth the drive and would refer friends. Everyone super friendly. Definitely worth the drive and would refer friends. More

Wouldn’t take my truck to get a service done anywhere else gateway took good care of my truck cleaned it, serviced it, and fixed all other problems that it had in a very short amount of time. 100% recomm else gateway took good care of my truck cleaned it, serviced it, and fixed all other problems that it had in a very short amount of time. 100% recommended More

I purchased a $50k vehicle 2 months ago and started having electrical issues to where the vehicle wouldn't drive. When I purchased the vehicle I was charged $6k for a warranty that covered "basically e having electrical issues to where the vehicle wouldn't drive. When I purchased the vehicle I was charged $6k for a warranty that covered "basically everything." When I called chevy dealership they told me to bring the vehicle to the shop and that I have a great warranty that would cover the issue and if not they would help me. They told me they couldn't offer me a loaner vehicle and I would have to purchase my own rental car while my vehicle got fixed. I explained to them that I was told I could get a loaner vehicle if my car was getting worked on but when I needed one they said there wasn't any available and it goes to customers with more major issues than mine. After the shop diagnosed the issue which was an electrical issue- I was told this issue was not covered under my warranty. I then spoke to Andre Burchette (used car sales manager) and he told me that the electrical issue (2 months into the vehicle) was considered wear and tear and there was nothing he could do to help me. He sarcastically said, " I will not pay for your wear and tear!" He told me that he "doubted his sales and finance team said the warranty would cover things like this" when I bought the vehicle. He said it was my issue not theirs. I would not recommend purchasing a vehicle from these guys. They are extremely shady, don't care about anything other than making a sale, after that you are on your own even if its only been 2 months. They sell a warranty that doesn't cover anything More

The service department is great, no issues there. The sales department, not so great. You would think they would treat returning customers a little better than trying to lowball a trade in offer. I'm The sales department, not so great. You would think they would treat returning customers a little better than trying to lowball a trade in offer. I'm sure they were trying to take advantage me. I'll definitely be taking my businesses to a different dealership. More

Always feel welcomed when I come in they really good care of me when I had to bring in my car due to a recall. of me when I had to bring in my car due to a recall. More

they took to long and threw away work attire in the bed when washing truck when washing truck More