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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,989 Reviews

3,989 Reviews of Gateway Chevrolet - Service Center

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November 10, 2022

Thanks for the service on my truck everything went great was quick and got treated good More

by juanvillam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Lopez
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Nov 13, 2022 -

Gateway Chevrolet responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2022

Buen trato servicio profesional profesionalismo muy buen tiempo para hacer servicio sobre todo de Luz Días gracias Liz More

by incorregible54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
Report | Print
Nov 16, 2022 -

Gateway Chevrolet responded

¡Hola, le agradecemos por tomarse el tiempo para dejarnos estos comentarios. Valoramos sinceramente su negocio y esperamos su próxima visita!

November 09, 2022

My vehicle was completed as scheduled, great job. It was also washed and was able to pick up on a Saturday More

by TONYSOTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Nov 11, 2022 -

Gateway Chevrolet responded

Thank you for choosing Gateway Chevrolet, INC. as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!

November 08, 2022

It was a good experience, got me in and out within a reasonable matter of time. More

by MAJESTICS062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Nov 13, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 07, 2022

I am very happy with the service center. Luis did an excellent job. I will be bringing my 2022 Blazer and 2022 Trail Blazer to Gateway for all service needs. Luis will be our contact for a More

by Jim Hardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in Service
Report | Print
Nov 09, 2022 -

Gateway Chevrolet responded

Hi, thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gateway Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2022

If I recommend them, they found the problem and repaired it, it was a nail in the tire. More

by robertososa30
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 09, 2022 -

Gateway Chevrolet responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2022

I really regret buying a vehicle from this place because the finances person was lying to me about the additional coverage they add to me vehicle More

by masaisek27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t see
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Nov 13, 2022 -

Gateway Chevrolet responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. - Team Gateway

November 04, 2022

My advisor had poor communication skills, I was the first one there for an oil change and had to wait over 2 hours because keys were misplaced and no one took the time to let me know. Had I not went to check More

by lgreen46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
IDK who the service advisor was
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Nov 13, 2022 -

Gateway Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (623) 250-3357 so we can discuss your experience further. We look forward to hearing from you.

November 04, 2022

Great customer service! The wait time was less. Didn’t get a car wash, though. More

by rachelrobinson33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis A
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Nov 09, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. Please stop on by when you have time, we can get your vehicle washed. If there's anything further we can do for you, we are happy to help!

November 04, 2022

Should not take 2 plus hours to do oil change with a scheduled appointment, way too long I walked in the back and seen my truck parked for 20 minutes in a spot when done. I had to tell service guys my t More

by dchilson0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
Report | Print
Nov 13, 2022 -

Gateway Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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