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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,007 Reviews

4,007 Reviews of Gateway Chevrolet - Service Center

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May 03, 2022

Great service and very good communication It just took 2 weeks to get the job done More

by RICOTE0459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
May 04, 2022 -

Gateway Chevrolet responded

Hello RICOTE0459, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! Best Wishes, Team Gateway

May 03, 2022

Very informative and it was a quick to be taken care of. Also despite being backed up they had me in and out at a reasonable amount of time. More

by Shyannschreck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
May 05, 2022 -

Gateway Chevrolet responded

Hello Shyannschreck, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 03, 2022

2 years at this dealer and today I am still struggling to get my car's check engine light, first they lied to me and told me that my car needed the BEST gasoline possible and when i did, the light came back. More

by chinowillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelli Meusel and Trini
May 04, 2022 -

Gateway Chevrolet responded

Thank you chinowillie for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

May 02, 2022

The Best of the Best. .... Always! Great communication...fix right the first time! Thank You Gateway! More

by AZCLASSIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Gateway Chevrolet responded

Hello AZCLASSIX, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! Best Wishes, Team Gateway

May 02, 2022

I don’t ever have a problem with the dealership, they are always understanding. This is the second time I have got a car with the dealership and plan on doing more business with them down the road. More

by paulinefacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Gateway Chevrolet responded

Hello paulinefacio, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 02, 2022

Service (Anthony) did a good job, but key fob was broken and management still hasn't called. it's been a week 😡. More

by littlecharles78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Cummings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anne Monroe, Destinie Dawson, Kelli Musal, Mack McPherson, Alejandro Reyna
May 04, 2022 -

Gateway Chevrolet responded

Hi littlecharles78, thank you for your review; we are happy to pass along your comments to Anthony and the team here at Gateway Chevrolet, INC.! Please contact us at (623) 687-3503 when you have an opportunity, and we will be more than happy to try and turn your experience around. Best Wishes, Team Gateway

May 02, 2022

Service department was very informative and friendly when explained the work needed to be done on our vehicle. Gave pretty accurate cost amount and also communicated with us the whole time vehicle was in the More

by LMACHUCA1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
May 04, 2022 -

Gateway Chevrolet responded

Hello LMACHUCA1985, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

May 02, 2022

Price of oil change not confirmed with me and is too expensive! Did not wash truck as requested. Long wait 4 hours More

by rayma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick in service
May 04, 2022 -

Gateway Chevrolet responded

Thank you rayma for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Someone from our Management Department has been tiring to reach you regarding this issue. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

May 02, 2022

My interior seats and door had oiled finger prints, the y asked if I wanted exterior cleaned that wasn't it also had oiled finger prints on car. I had cleaner in my car so I cleaned my seats and doors on my More

by mitchedjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa, Dominick
May 04, 2022 -

Gateway Chevrolet responded

Thank you mitchedjr for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

April 30, 2022

Excellent service. they say a lot a things they gone a do. But always fail in something More

by luisirigoyen0516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The name of the empleos not there
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