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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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August 14, 2021

Got a wheel alignment on my Corvette. John was friendly and got my car in right away. One negative is that the car still had plastic seat cover, paper floor mat and service number in car. More

by MARIAB2K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 17, 2021 -

Gateway Chevrolet responded

Hi MARIAB2K, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

August 13, 2021

Bad customer service not satisfied with the service , the oil change was really messy. I would a clean up and I also ask for my rear view mirror to check and it was not. More

by jyanezventura
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Bieber
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Liz is a great rep. Would highly recommend her. Very professional and knowledgeable. She was always communicating to make sure I knew what was going on. More

by KMR11296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 17, 2021 -

Gateway Chevrolet responded

Hi KMR11296, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

August 12, 2021

they were very pleasant and were really thorough and fixed my car as fast as they could and Robert kept us up on the progress. More

by COOK.ELLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert, in service
Aug 17, 2021 -

Gateway Chevrolet responded

Hi COOK.ELLIE, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

August 12, 2021

This is the worst place to bring your car in for service not only they miss diagnose my vehicle and caused me to have to bring it back to get it repaired again the first time I brought it in they didn’t do More

by CLAUDIABENITEZ.CB
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John R. John D, and others
August 11, 2021

First service on new car was excellent. Got a weekend appointment and car was ready as promised. The staff was very friendly from the time I pulled up to the time I picked the car up. Excellent service More

by KK34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 17, 2021 -

Gateway Chevrolet responded

Hello KK34, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

August 11, 2021

Always get me in for an apt when online is down. They take good care of my truck and me. Always best customer service. Honest dependable shop. More

by Sportsbookgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Behrens
Aug 17, 2021 -

Gateway Chevrolet responded

Hello Sportsbookgirl, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

August 11, 2021

My car was missing lug nut covers, grease in hood and inside. The wash was done poorly. John was scheduling a detail and nothing ye More

by nancykbeltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Service Manager
August 11, 2021

When I picked up my vehicle someone had poured a drink When I picked up my vehicle someone had poured a drink on my vehicle with lots of sugar in it and just left it. R J was very professional and help More

by Roerance65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 17, 2021 -

Gateway Chevrolet responded

Hi Roerance65, thank you for your kind review; we are happy to pass along your comments to RJ and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

August 10, 2021

It was easy to make an appointment online and our service advisor, Liz did a great job keeping us informed. The service was completed in a timely manner More

by ranchrisbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz in service
Aug 16, 2021 -

Gateway Chevrolet responded

Hi ranchrisbe, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! Best Wishes, Team Gateway

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