Back

Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,989 Reviews

3,989 Reviews of Gateway Chevrolet - Service Center

Sort by
July 22, 2021

Slower than slow, after arriving for appointment while sitting in my truck at service intake, was told to wait (became 30 minutes) then had to call service staff to come help me , After turning over my tr More

by rob.evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kiel
July 22, 2021

Hello, I went in for an oil change on my chevy silverado trail boss and the service was great and finished in a timely manner More

by marin.segura11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Meusel
Aug 02, 2021 -

Gateway Chevrolet responded

marin.segura11, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 22, 2021

The representative didn't seem friendly at all not at all informative. He didn't seem he liked his job. Felt lost. Didn't. Feel welcomed at all. Had other questions about accessories. More

by alxsbustamante
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lucio
July 22, 2021

Didn't get offered car wash. Car ready notice sent to home line. Servuy notice to cell number. I had to call cs to tract vehicle. More

by FRLEYVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
July 21, 2021

Good service . Good communication. Was able to get everything done quick and easy. Car was washed and looking good. Service was quick and professional. Top notch More

by rcampos5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Thaler, Enrique Velazquez, Anne Monroe
Jul 23, 2021 -

Gateway Chevrolet responded

Hello rcampos5, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

Jul 23, 2021 -

rcampos5 responded

Thank you

July 21, 2021

Johns always taking care of my needs in a timely manner and it seems like he’s an old buddy knowing him seems to take stress off knowing work will be done right More

by BRENTF6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 23, 2021 -

Gateway Chevrolet responded

Hi BRENTF6, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 21, 2021

Every time I come to gateway I Always comfortable when I’m here. I always Feel welcomed as soon as I pull into the parking lot. Love this place More

by ericka8091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Jul 23, 2021 -

Gateway Chevrolet responded

Hello ericka8091, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 21, 2021

These guys are awesome every time! Got my Tahoe back faster than estimated for service and clean as usual. Highly recommend for purchase and service! More

by marv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 23, 2021 -

Gateway Chevrolet responded

Hi Marv, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 19, 2021

Very helpful and friendly staff. Will be bringing my vehicles back for service . Almost ended up buying ( trading in vehicle) but could not afford the added amount from old loan. More

by TIANA.HOFFMAN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra
Jul 23, 2021 -

Gateway Chevrolet responded

Hello TIANA.HOFFMAN93, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 19, 2021

Not often do they get me in/out quickly for my oil change. I usually expect it to take them several hours. This last appointment was the first time it was ready in less than hour. More

by COURTNEY RUTHERFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Jul 23, 2021 -

Gateway Chevrolet responded

Hello COURTNEY RUTHERFORD, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

...
283
...