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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,987 Reviews

3,987 Reviews of Gateway Chevrolet - Service Center

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June 08, 2020

I am always pleased with the level of courtesy with everyone. The service is great! I have 4 Chevrolets & I have brought all my vehicles here! John Sheldon is the best service advisor! Great Asset to More

by NVENEGAS10
Recommend Dealer
Yes
Employees Worked With
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sheldon , Jeremy Thompson
Jun 09, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! All the best, Anne Monroe

June 04, 2020

Service advisor, Robert was great, but the could not duplicate issue was happening again as soon as I got in the truck at pick up. More

by ebubba37
Recommend Dealer
Yes
Employees Worked With
Robert in service
June 04, 2020

Horrible 7hrs to plug my truck in to machine to see if a sensor was working. Then to get ahold of anybody was ridiculous. No cars on the lot due to paving so idk what the wait was. Worst More

by natalie_noriega84
Recommend Dealer
No
Employees Worked With
Don't even know names
Jun 19, 2020 -

Gateway Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves. so we are disappointed to hear that your experience with us was not a positive one. We hope to turn your negative experience to a positive one if you have time please reach out. Customer Relations Director (623)687-3523

June 04, 2020

I received great service thank you. Mike Beck is a great service writer. My vehicle is running fantastic. I will return for regular services on my vehicle. Thank you again. More

by ricardmricker
Recommend Dealer
Yes
Employees Worked With
Mike Beck
June 01, 2020

Car still does same thing and my car jumps lanes on top of the current issue and the service unacceptable and then I made a appointment I know nothing about learn of via email More

by SHAWNIENEJOHNSON
Recommend Dealer
No
Employees Worked With
Jeremy Thompson
Jun 17, 2020 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (623) 932-4389 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 30, 2020

Great experience! John is awesome and always so helpful. I trust him with my vehicle 100 percent. He is always very honest with the work that is done. More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon
May 29, 2020

The worse experience I've ever had with this. They sold me a vehicle is not working right. I've taking it back to them three times, the manager from services David Sanchez told me they would fix it they me More

by JIMENEZTRANSPORT16
Recommend Dealer
No
Employees Worked With
Robert Hernandez and David Sanchez
Jun 19, 2020 -

Gateway Chevrolet responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gateway Chevrolet, Inc. (623)687-3523

May 25, 2020

Brought the Jeep in for an oil change. Quick easy and painless. Always a great job with mr. Sheldon. Would recommend to anyone for their sales or service. More

by VAMARKZ
Recommend Dealer
Yes
Employees Worked With
John sheldon
May 27, 2020 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction!

May 25, 2020

Had an oil change and tire rotation, done in an hour. Now the sales dept is calling me which i don’t approve of. If i wanted to buy a vehicle i would have gone to the sales dept. More

by os8tempo123
Recommend Dealer
Yes
Employees Worked With
Liz
May 27, 2020 -

Gateway Chevrolet responded

We apologize for this incident. We will gladly remove your phone number from our system so that you have no future disturbances. Please call our Customer Relations Director Anne Monroe at 623-932-4389 to supply your info. Thank you

May 22, 2020

Chevy is a great place and they a great attitude and they care about the customer and the vehicles I would alway take my car More

by robertblanca81818
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Gastelum, Josh Bowles, David Dadisho, Bryan Apodaca, Sal Flores, Tony Castel de Oro, Alex Aguirre, Seth Behrens, Bryant Dominguez
May 26, 2020 -

Gateway Chevrolet responded

Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs!

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