Gateway Subaru

Excellent customer service! Kyle Hutchins was an excellent sales consultant. He easily understood our needs for the type of vehicle and price range we were looking to get in to. Kyle Hutchins was an excellent sales consultant. He easily understood our needs for the type of vehicle and price range we were looking to get in to. He communicated with us through email several times before we made the long distance trip down to see what we thought we wanted. He was not overbearing in trying to get us to come down to the dealership- a huge quality we were looking for in a sale experience. When we got there, all of the dealership employees were very helpful, and didn't mind us chasing our 1 1/2 year old around trying to keep her entertained. Kyle knew what he was talking about and answered all of our questions very easily. Wendy Schiavone was overly helpful and got us into the monthly payment range we needed to be in, without much hassle. She was very friendly, especially with our daughter. Brian Kang appraised our trade-in and gave us a fair deal on it without any hassle. We ended up getting the Forester that they had advertised on the internet, and their ad for it was completely honest and true. We test drove a few vehicles that night, and still bought the one that drew us to Gateway in the first place. Overall, we left Gateway feeling like we had gotten a fair deal, all the way through the process. I would definitely recommend this dealership to other people. Thank you! More

Katie Thatcher is Wonderful!! Katie found the Truck I wanted and came in UNDER budget!!! Awesome Job! She even brought the truck to me in Ocean City to preview and test drive...N Katie found the Truck I wanted and came in UNDER budget!!! Awesome Job! She even brought the truck to me in Ocean City to preview and test drive...Now that's Service! More

Excellent Buying Experience This was my frist new car buying experience and it was fantastic. I contacted Magee Sheeler about perchasing a new Impreza WRX and she immediately got This was my frist new car buying experience and it was fantastic. I contacted Magee Sheeler about perchasing a new Impreza WRX and she immediately got me all the information i would need to consider and helped me through each step with great knowledge of the entire process. I told Magee what i was looking for in my new purchase and she made everythign possible with an extensive amount of work on her part. Wendy Schiavone explained the financing excellent and got a great and affordable rate. The entire experience of new car buying was all made stress free and gave me the peace of mind that i was getting the best deal and best service in the business. I will recommend everyone i know considering purchasing a new car to the Gateway dealership and to let Magee Sheeler work them a deal. More

Great Experience. Went looking for a used car,knew what I did not want but not what I did. Kyle walked out and made it all happen,very smooth,quick and we have a new to Went looking for a used car,knew what I did not want but not what I did. Kyle walked out and made it all happen,very smooth,quick and we have a new to us car. Wendy helped make it seamless and Kyle even called the ins.Co. so we could drive it home same day.Perfect in every way. Thanks so much. More

Maggie is awesome! Maggie Sheeler did an awesome job selling my car to me. She provided excellent customer service and showed great patience! I have never had a better c Maggie Sheeler did an awesome job selling my car to me. She provided excellent customer service and showed great patience! I have never had a better car buying experience. Wendy and Brian were very helpful as well. Great job! I will be a repeat customer in the future. More

Subaru Magee and Wendy were incredible, patient and understanding of what exactly I needed. GREAT dealership and friendly staff! I would highly recommend any Magee and Wendy were incredible, patient and understanding of what exactly I needed. GREAT dealership and friendly staff! I would highly recommend anyone to this dealership. More

Super experience My experience at your dealership was above and beyond expectation. Crystal was a delight and shared so much knowledge about the vehicles . Her My experience at your dealership was above and beyond expectation. Crystal was a delight and shared so much knowledge about the vehicles . Her warm personality and bright smile helped ease my fears about buying a car. This was my first experience at buying a car. My husband always found the car and I just picked the color. But now I have to make these kind of choices alone and Chrystal made it easy. She asked me about the things I wanted in a vehicle and helped me chose one that fit those needs. I took my 18 year old grandson with me to help. He had been searching online for a car that I would like and he thought the Subaru might fit my desire for a station wagon. He was so impressed with Chrystal's knowledge and expertise. We went to 3 dealers that day and none of them were as helpful and knowledgeable. But probably the thing that I appreciated the most about Crystal was the fact that she wasn't pushy about selling me a car. Sure she called me once or twice, but I never felt pressured to make a decision. A month went by before I made a return visit. After reading Consumer Report and talking with many people who owned a Subaru, I decided to go back for a Test Drive. That experience was great and with Chrystal's help I now own a Subaru Forester. She is a super young woman. Good luck in all you do and I would love to see one of your beautiful paintings some day. God bless you and your family. Thanks for all your help. Carol More

Chrystal is the BEST !!!!!!!!!!! Chrystal went above and beyond her duties in securing the best Subaru to our liking. Chrystal is honest, very friendly, easy to talk with. She is very Chrystal went above and beyond her duties in securing the best Subaru to our liking. Chrystal is honest, very friendly, easy to talk with. She is very informative about automotive topics. My wife and I felt a little anxious at first while looking for a new Subaru. Chrystal put all of our fear's to rest with her bright, cheerful smile and automotive knowledge. I would buy another Subaru from Chrystal in a heartbeat. Thank you for making our day !! Luv the 2014 Outback !! More

Purchase of 2007 Chevy Tahoe. Crystal was very helpful assisting in the purchase of the 2007 Tahoe. I was able to test drive the vehicle several times. She was very pleasent and an Crystal was very helpful assisting in the purchase of the 2007 Tahoe. I was able to test drive the vehicle several times. She was very pleasent and answered any questions I had while I checked all aspects of the vehicle. She even arranged to have the vehicle put on a lift so I could inspect the undercarriage. It was a great experience the entire time. I would definitely choose her as my sales associate if purchasing another vehicle. More

I am very pleased with the 2005 Subaru Forester I purchased with the help of Kyle. I was in an accident and my car was a total loss which created a lot of stress. I live in the Baltimore area and wen purchased with the help of Kyle. I was in an accident and my car was a total loss which created a lot of stress. I live in the Baltimore area and went car shopping the following weekend and I did not get a good feeling from the salesman I encountered. Most of them were trying to rush me into buying a car even after I told them I was just looking around and trying to weigh my options. I found the used Forester on Gateway's lot and Kyle was very helpful. He took away all my stress and made me feel very comfortable throughout the entire process. I would highly recommend doing business with Kyle and Gateway Subaru, I did not feel I was pushed into making a decision and he was very honest and open about the car I was interested in. More