Gateway Subaru

Great customer service from salesman Shawn to finance Zach beautiful service center outstanding service and are ascent touring is wonderful Dawn went over all the bells and whistles Shawn patiently helpe Zach beautiful service center outstanding service and are ascent touring is wonderful Dawn went over all the bells and whistles Shawn patiently helped us down load the app if your looking for a car highly recommend More

Gateway Subaru is FANTASTIC! Joe Kostecki was the salesperson that I worked with. His attention to detail was incredible! I must say that I went from a 2005 Honda Element to a 20 Joe Kostecki was the salesperson that I worked with. His attention to detail was incredible! I must say that I went from a 2005 Honda Element to a 2021 Subaru Limited Forester… so there was alot for me to learn! Joe Kostecki took so much time with me. He is so PATIENT… he explained everything in simple easy to understand language. Going from a 2005 car to a 2021 car had me a bit overwhelmed at first; however, Joe Kostecki was there the entire time explaining and answering all of my questions… and I had alot of questions! I really was amazed at his kindness and his patience with me. He is just amazing…his patience helped to relieve alot of my anxiety over this upgrade from a 2005 car to a 2021 car. I am telling everyone that I know about how great he was to work with. It was a pleasure to do business with him. More

A pleasure to deal with an organization which abstains from pressure tactics from start to finish. from pressure tactics from start to finish. More

The personnel I dealt with at Gateway were a pleasure to do business with. They took enough time to answer any and all of my questions and never pressured me. The original price quoted me was fair and the t do business with. They took enough time to answer any and all of my questions and never pressured me. The original price quoted me was fair and the trade in number they readily increased to match another offer I had received. I would recommend this dealership in a heartbeat. I have yet to deal with the service dept. I hope they are as accommodating as the sales dept. More

Excellent service from all departments. Joe K from WV , our salesman, did a great job of handling all the details from start to finish. Staff was friendly and knowledgeable. Overall super Joe K from WV , our salesman, did a great job of handling all the details from start to finish. Staff was friendly and knowledgeable. Overall super experience! More

Excellent customer service! Friendly, capable staff. Helpful from start to finish. I highly recommend Gateway. Friendly, capable staff. Helpful from start to finish. I highly recommend Gateway. More

I had purchased 5 Subaru cars from 1998 to 2018 from another dealer.....I went back to that dealer to trade my 2019 Forester for a 2023 Forester.....long story, but, the very young sales manager was arr another dealer.....I went back to that dealer to trade my 2019 Forester for a 2023 Forester.....long story, but, the very young sales manager was arrogant and insulted me.....I then went to Gateway.....on October 25, 2023, in 2 1/2 hours, I had my new 2023 Forester....they were wonderful More

Janet was so patient with me. . i felt valued and heard and respected. She works like crazy answering phones, running cars around and helping ppl, yet we always felt like we were t . i felt valued and heard and respected. She works like crazy answering phones, running cars around and helping ppl, yet we always felt like we were the only ones that mattered. She is knowledgable and helpful and yet not intimidating. Like buying a car from your sister! More

Easy to do business with. Offer was straightforward and met my needs. Support people and management are terrific. Offer was straightforward and met my needs. Support people and management are terrific. More