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Gator Chrysler Dodge Jeep
Melbourne, FL
2,352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,352 Reviews of Gator Chrysler Dodge Jeep
January 12, 2016
A million thank yous ro JT I can't say enough good things about our experience with JT...we had a VERY limited amount of $ to work with, very little time, and a lot of bad prior I can't say enough good things about our experience with JT...we had a VERY limited amount of $ to work with, very little time, and a lot of bad prior experiences with several dealers all over the state. We are from upstate NY and had our car stolen and totalled....insurance (Geico was a God send) paid us (not much but more than we could have sold it for.) JT and Steve crunched numbers and gave us plenty of information (as far as buying a car out of our home state) and an hour later we drove out in 1 of the 2 cars we had gone there to view. If karma does her work both of these gentlemen are set! They were not high pressure, knew what we could work with, and saved the remainder of our vacation! Seriously... a million thank yous! I wish I could have helped you more as far as your commission goes, but know that you have done a good deed for good people and if we are in the area when the time comes to get another car (with more money) we will most definately come to JT first. This is no bs...they literally saved us under the circumstances we were in. A seriously great experience and I really dislike buying a vehicle. I think I would prefer a root canal with no pain killers over car shopping...but this was as painless as I have ever experienced while purchasing a vehicle. Need a vehicle? See JT! And they treated our dog super too! More
by kmatijczyk
Employees Worked With
JT and Steve
January 10, 2016
Best Salesman I've ever dealt with! STEPHEN GOULD was extremely helpful. He took the time to listen to my situation and understand what I was looking for. He got me a great deal! I would STEPHEN GOULD was extremely helpful. He took the time to listen to my situation and understand what I was looking for. He got me a great deal! I would recommend going to see him to anyone! More
by BritRoss321
Employees Worked With
Stephen Gould
January 09, 2016
gator messed up registration a family member purchased a 2012 ford expedition, had a c-signer only for financing, and the dealer put the co signer on registration, , he does not h a family member purchased a 2012 ford expedition, had a c-signer only for financing, and the dealer put the co signer on registration, , he does not have a d/license (co signer), now they can't get tag renewed at motor vehicle cause of their mess up, they won't fix it they need a corrected registration with only 1 buyer name that has license and insurance on him even the co signer is not on insurance. Mary More
by concerned
Employees Worked With
not sure
January 08, 2016
Quick and easy purchase on New Years Eve. Pat Walsh was a helpful guy and very willing to do what was needed to do the deal. It was raining and the vehicle needed some prep because it was out Pat Walsh was a helpful guy and very willing to do what was needed to do the deal. It was raining and the vehicle needed some prep because it was out in the back but that didn't slow them down. Glad we went back. More
by TT
Employees Worked With
Pat Walsh and Gary
January 08, 2016
Horrible service department experience! I purchased my 2015 Jeep Patirot on October 1, 2015 from Gator Chrysler in Melbourne. I purchased my vehicle new. While I was showing my vehicle off I I purchased my 2015 Jeep Patirot on October 1, 2015 from Gator Chrysler in Melbourne. I purchased my vehicle new. While I was showing my vehicle off I noticed that there was a large patch of paint missing off my front bumper. I contacted my sales person and brought it to her attention. Since my jeep was on the showroom floor they had to check the check list to see if the "blemish" on the bumper had been marked. Of course it wasn't, so it was implied that I was the one who damaged the bumper. I hadn't even been in possession of the jeep for 24 hours at this point. The sales manager finally agreed to fix the spot on the bumper. But I had to beg and plead for a rental while my vehicle was in the body shop. The experience with the body shop was sort of better and the bumper was painted properly. I picked my vehicle up close to the 6:00 p.m. on Wednesday evening. Come to find out that my turn signal on the passenger side wasn't working, so again, I had to call the dealership and talk to my salesman to let her know what had happened. It was a quick fix when I brought it in the next day, but I was very frustrated that I had to bring it back. The end of December I started noticing a moldy smell in my vehicle. It got worse, so I took it to the dealership where I was told that it would be 3 1/2 weeks before my vehicle could be looked at. At this point I had been dealing with respiratory issues and my children had been suffering from headaches for a little over a month. My youngest usually ends up with a migraine after riding in the vehicle, when he rarely suffers from headaches any other time. I was given an appointment for 1/4/16. I was really frustrated at this point because I am a single parent and I made the decision to buy a new vehicle so I would have the piece of mind that my vehicle would be reliable and safe for my family. Between the first of the year and the day of my appointment we had some cooler weather, and the smell went away, so I didn't keep my appointment on the 4th because I figured since the smell wasn't present they wouldn't be able to address the issue. On 1/6/16 it rained all day. When I went to leave for work on 1/7, my vehicle had a strong mold smell in it. It didn't go away a few minutes after I started the vehicle. I took my vehicle back to the gator Chrysler service department and spoke directly to the service manager. He came out and sat in my vehicle and said he couldn't smell anything. He went and got the assistant service manager for him to see if he smelled anything. He said he couldn't smell anything either. Other members of my family and my friends can smell the smell, I'm not sure why these men couldn't. The service manager felt the carpet and it wasn't wet, which I had already informed them that it wasn't. The asst service manager went and got an antibacterial spray and sprayed it in the evaporator vent along the windshield of my jeep. I was then instructed to spray Lysol in that vent once a week. I'm confused as to why I need to spray Lysol in this vent, if there isn't a mold issue. I feel like gator doesn't want to do anything to help me resolve my issue. I am very dissatisfied with gator. I was basically called a liar to my face. Buyer beware!!! This whole experience has been horrible and I'm afraid I'm just going to have to drive around in a moldy vehicle because the smell was back 5 minutes after the antibacterial spray was sprayed in the vent. Gator doesn't even want to attempt to located the sorce of the smell. Sticking you nose in the vent isn't going to do it!! More
by Desi7709
Employees Worked With
David - service manager, Rodger - assistant service manager
January 06, 2016
Excellent staff I had a marvelous time with Steven Gould as a salesman and anew friend. he was very acceptable of my money situation. And he knew I was on a fixed inc I had a marvelous time with Steven Gould as a salesman and anew friend. he was very acceptable of my money situation. And he knew I was on a fixed income and Steven and John got me the best available car for my money. The owner of the dealership need to give them two a big congratulations for the job well done. I had no money at the time and they made it work for me. I am grateful for everyone there that helped me and I wont be shopping for a vehicle anywhere else. you have my business forever. With utmost pride and congratulations on a job well done Thank You all Shannon T. Boyle God Bless. More
by Shannon T. Boyle
Employees Worked With
Steven Gould ' John
January 05, 2016
Another great deal This is my 4th vehicle from Gator in 2015 and my second work truck. Jeff McKnight was my sales guy and I am very happy with the deal, product and tre This is my 4th vehicle from Gator in 2015 and my second work truck. Jeff McKnight was my sales guy and I am very happy with the deal, product and treatment including Gary Martin the Sales manager. These guys don't waste my time, No BS More
by Steve
Employees Worked With
Jeff Mcknight, Gary Martin
January 05, 2016
Bought a new minivan and could not be more pleased! From the beginning of meeting my salesman, Joe Waddy, to completing the paper work with Stephanie Robaina,, the process was handled efficiently and in From the beginning of meeting my salesman, Joe Waddy, to completing the paper work with Stephanie Robaina,, the process was handled efficiently and in a courteous manner. Very pleased to find a Town & Country with the options I wanted in the exterior and interior colors I wanted on Gator's lot. And I was even more pleased with the effort put forth by Gator to get the new vehicle prepped so I could drive it home that evening, although I showed up in the mid-afternoon. Joe worked diligently to make that happen and I greatly appreciate that. I will return to Gator for my next vehicle purchase and look forward to working with Joe and Stephanie again. More
by FLGUY89
Employees Worked With
Joe Waddy & Stephanie Robaina
January 03, 2016
The car we wanted at a great price This was our first experience with Gator and it was an excellent one!! We researched the car we wanted and looked around to see which dealer had the This was our first experience with Gator and it was an excellent one!! We researched the car we wanted and looked around to see which dealer had the best prices. We went to Gator and meet Keith. They had an outstanding selection at low prices! It was easy to make the deal we wanted. We didn't feel any pressure and this was the best car buying experience we have ever had! Thanks you to all the staff at Gator. We will recommend you! More
by pambender604
Employees Worked With
Keith Condatore...... sorry, I don't remember the names of the other fellows :(
December 30, 2015
Quick purchase of 2016 Fiat Trekking 500x Jim Sadowski was the reason I purchased the Fiat as I was leaning more towards a Honda Fit...he proved to be approachable and a fellow New Yorker and Jim Sadowski was the reason I purchased the Fiat as I was leaning more towards a Honda Fit...he proved to be approachable and a fellow New Yorker and veteran (thank you for your service to this fabulous country Jim)...the Fiat will be our first as I am a long time Toyota (Tundra) loyalist so we will be extremely watchful of this vehicle's longevity/durability and the Chrysler Corp consumer service...while my consumer club felt that the Chrysler group should not have been chosen I became willing to take a chance due to my conversation with Jim even while I know that I could have done better with the final price elsewhere. More
by VeteranUSMCalways
Employees Worked With
Jim Sadowski
