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Gatorland Toyota
Gainesville, FL
3,788 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service.
Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including:
New Vehicle Sales
Used Vehicle Sales
Car Loans and Financing
Certified Service Department
Full Selection of Parts and Accessories
Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander.
Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include:
Gettel To Go
Paperless and Transparent Finance Process with DocuPad
Free used car appraisal good for 7 days or 300 miles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
March 17, 2023
The reason for my rating is because I strongly believe that in spite of the fact that they do have Toyota Certified Mechanics, a non certified mechanic was working on my Alignment. When something goes wro that in spite of the fact that they do have Toyota Certified Mechanics, a non certified mechanic was working on my Alignment. When something goes wrong, no accepts responsibility for any damages caused. When damage was done to my vehicle, I was told that the replacement part would cost me about $2500.00. In spite of the rushed and jerky video that was E-mailed to me later. I realized that the video in no way showed any discernible details. After a partial refund after Goodyear completed the job, I believed that I was finished with Gatorland Toyota! Considering the 1st comment by Mr. Valentine that the next time I came in for service, “Maybe next time you come,it will be for something simple!” I disliked that comment because a Toyota Certified Technician would have had no problem doing an alignment! I came back today (Friday,March 27,2023) because I received another Text Message from Dealer Rater! I assumed that maybe they wanted another opportunity to make amends, so I came to the Dealership to speak with Mr. Brett Valentine. I asked that they replace the ROUNDED OFF NUT on my tie rod. He said that he could not authorize anything until he spoke to his supervisor. He then stated, “What are you trying to do? Get something for free?” His thoughtless and asinine comment pissed me off because if I wanted something for free, theyI would have gone to a Shade Tree Mechanic and not a Dealership where I have had all of my work done, and believe me, Dealerships are expensive and not cheap!!! I in a way are not surprised by his responses considering that his 1st concern is protecting his job, his employer and not as much the customers! All I asked for when I returned was the replacement of the ROUNDED OFF NUT AND NOTHING MORE!!! I will not be returning to this Dealership for anything. My next new Toyota will come from another Dealership! I wonder why they don’t post the Certification’s of the Professional Mechanics? More
by papadaddy
Employees Worked With
Brett Valentine
March 17, 2023
I always have a good experience at Gatorland when I get my car serviced. Thank you. my car serviced. Thank you. More
by KIMBERVAY
Employees Worked With
Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Michael Cooney, Brian Bess, Brett Valentine, Ariana Jordan
March 16, 2023
I really like Shad Buchanan, who is assigned to work with me. He treats me as an equal and doesn’t mind explaining the work that is being recommended. me. He treats me as an equal and doesn’t mind explaining the work that is being recommended. More
by DANIELLE_ENGELHORN
Employees Worked With
Shad Buchanan
March 15, 2023
Service was great. As always, Shad Buchanan was well organized and helpful. He has worked with me for about 10 years on several vehicles and has always done a great job As always, Shad Buchanan was well organized and helpful. He has worked with me for about 10 years on several vehicles and has always done a great job. More
by glorch1
Employees Worked With
Shad Buchanan
