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2,674 Reviews of Gatorland Toyota - Service Center
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May 02, 2024
My check engine light came on a month ago, so along with my routine scheduled maintenance I wanted that checked out. Immediately after picking up the car from the service center, the light was still on. I t my routine scheduled maintenance I wanted that checked out. Immediately after picking up the car from the service center, the light was still on. I turned around and brought the car back to Nancy Voss (who is terrific to work with). She used a tester to check for a problem but found nothing, and thought it might be dirt in the fuel. She turned the light off. When I got home, the light came back on, so two days later we brought the can back to the service center again. This time, the tech charged over $100 to "clean the throttle" to "fix" the problem. An hour later, the light came back on. ($100 and our time wasted.) We stopped by an Auto Zone for another diagnostic test and the problem was identified as the mass air flow sensor. Needless to say, I've lost confidence in the Toyota service center and (after years of being a loyal customer) will no be bringing my 2005 Camry back. More
by DFINNERTY0
Verified CustomerEmployees Worked With
Helpful May 02, 2024
There is no much communication. Prices are super high and there are no discounts or help to recurrent customers. Prices are super high and there are no discounts or help to recurrent customers. More
by lmcruzc
Employees Worked With
May 02, 2024
Nancy was very friendly and helpful. Service was efficient. Waiting area was clean and comfortable. Will be returning for future service. Service was efficient. Waiting area was clean and comfortable. Will be returning for future service. More
by bill.val.bb
Employees Worked With
May 02, 2024
Pleased with customer service processes for regular service maintenance. Time-in and time out was good. service maintenance. Time-in and time out was good. More
by macon109
Employees Worked With
April 29, 2024
They communicated well and were able to diagnose and repair the issue in a reasonable amount of time. repair the issue in a reasonable amount of time. More
by cindycoalter
Employees Worked With
April 27, 2024
Good service as usual. They wanted to "fix" a few questional things on my van. They wanted to "fix" a few questional things on my van. More
by TONI245
Employees Worked With
April 26, 2024
It looks like they glued the fender flare on with gorilla glue and it swole up and pushed the fender flare out. Terrible choice of adhesive. The color match was way off and the hood doesn’t line up with the glue and it swole up and pushed the fender flare out. Terrible choice of adhesive. The color match was way off and the hood doesn’t line up with the fender. The guy was very nice but the craftsmanship was terrible. More
by gatoy
Employees Worked With
April 26, 2024
Service writer was professional, tech was thorough. Very pleased with service. Will definitely only use Gatorland. Very pleased with service. Will definitely only use Gatorland. More
by WALKER353
Employees Worked With
April 26, 2024
While we have a Toyota Dealership in my town, I drive to Gator land Toyota because I get personal attention and am treated like my desires in my car are important Gator land Toyota because I get personal attention and am treated like my desires in my car are important More
by todtee1
April 24, 2024
Was in for my 20k service and Illiana took care of me and had me out quicker than estimated. Thank you! had me out quicker than estimated. Thank you! More
by camryxle87
Employees Worked With
