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Gatorland Toyota

Gainesville, FL

4.6
3,788 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service. Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including: New Vehicle Sales Used Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Parts and Accessories Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander. Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include: Gettel To Go Paperless and Transparent Finance Process with DocuPad Free used car appraisal good for 7 days or 300 miles
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2985 N Main St

Gainesville, FL

32609

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Showing 3,788 reviews

January 28, 2023

Service was excellent. Ian was very attentive to our needs. The video from Alex, the mechanic was very good. The mail communication was very much appreciated as well. Go Ga More

by CIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts, Ronnie Rogers
Jan 30, 2023 -

Gatorland Toyota responded

That's great to hear about your positive experience with the service team! Ian's attentiveness and the helpful video from Alex both show the commitment of the team to providing excellent customer service. It's also good to hear that the communication was appreciated. Thank you for choosing Gatorland and leaving such a positive review.

Jan 31, 2023 -

CIN3 responded

Leadership is changing the philosophy regarding the importance of those of us customers that come to them for trusted service. If we cannot trust a dealer with our service, we surely will not trust a dealer when we make our next new purchase. Go Gatorland!

January 27, 2023

Our experience with Gatorland was very good. We were looking for a good used Toyota and they had just what we needed. Ryan was very helpful. More

by maggiehogue
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Kearney
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback and for choosing Gatorland Toyota. We're thrilled to hear that your experience with us was very good and that we were able to provide you with the used Toyota you were looking for. We appreciate your recognition of Ryan's helpfulness and our team's commitment to delivering exceptional customer service. Thank you for your support and we look forward to assisting you with all your future automotive needs.

January 26, 2023

The atmosphere was great and staff was friendly. I came in to have a key replaced on my car. Inquired about something new and wound up getting a nicer vehicle. I'm very pleased with my new car and m More

by Minter.natalie73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Aquino, Heather Bennett, Anthony McCray
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your positive experience at our dealership! We're glad to hear that you found our staff friendly and the atmosphere welcoming. We're thrilled that you upgraded to a nicer vehicle and are happy with your new car. We value your business and appreciate your recommendation to friends. We look forward to serving you again in the future.

January 26, 2023

Appointment easy to get although getting through to detailing was problematic. Courteous and friendly service. My service coordinator was knowledgeable. One estimate was accurate. More

by MCHLBCKH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Jan 30, 2023 -

Gatorland Toyota responded

We're glad to hear that scheduling an appointment was easy and that you received courteous and friendly service from our staff. We appreciate your feedback!

January 26, 2023

The dealership was very nice. Very clean. They made the process very easy and did great work! More

by Kayla S
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Recommend Dealer
Yes
Employees Worked With
Jordan Ramsby, Bryan Fisher
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your kind words about our dealership! We're glad to hear that you found us clean and that the process was easy for you. We're proud of our team for delivering great work and making your experience a positive one. Thank you for choosing us and we hope to serve you again in the future.

January 26, 2023

Easy to schedule appointment, except through “chat”. Prompt, professional treatment by all staff from intake, service, to delivery More

by Mshiscool
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your feedback! We're glad to hear that scheduling an appointment was easy and that you received prompt and professional treatment from our staff during your visit. We apologize for any difficulties you may have had with our chat service. We will take this into consideration and make any necessary improvements. Thank you for choosing us and we hope to serve you again in the future.

January 26, 2023

January 24th started out to be a very stressful day. Our old SUV had a major engine failure and the cost of repair was more than the vehicle was worth therefore my wife and I took the day off work to do More

by ashbyusmc
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
It’s late and my memory is failing my however your records will provide the name of the awesome young lady who handled our title, registration and financing documents, please extend our thanks to her, she Rocks! , Ryan Kearney
Jan 26, 2023 -

Gatorland Toyota responded

We are thrilled to hear that you had such an amazing experience with Ryan. We work hard to ensure that all of our customers are completely satisfied and it is wonderful to hear that we succeeded. Thank you so much for leaving a 5-star review!

January 25, 2023

I feel the service I received from the representative was excellent. I really liked the messaging service on my phone. More

by Jeanne
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Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad to hear that you felt the service you received from our representative was excellent and that you enjoyed using the messaging service on your phone. Our goal is to provide excellent customer service and it's great to hear that we've met your expectations. We appreciate your feedback and look forward to serving you again in the future.

January 25, 2023

Shad is great Service and Uber both worked I was able to spend a long afternoon at. Home. Shad is do good to work with More

by Betty
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad to hear that Shad provided great service and that both Uber and your service appointment worked out for you. We look forward to serving you again in the future.

January 25, 2023

Service dept great, but needs better tire check service - had to wait 2 hours to check tires😫😫 More

by Auggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your feedback. We're glad to hear that you had a good experience with our service department. We apologize for the inconvenience and long wait time you experienced when checking your tires. We take your feedback seriously and will work to improve our tire check service. Thank you for choosing us and we hope to serve you again in the future.

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