Gatorland Toyota

Great service, I appreciate the service department staying in good communication with me through the process. Shad is always friendly and very helpful! staying in good communication with me through the process. Shad is always friendly and very helpful! More

Service appointments are always available and timely. Not usually a long wait once we’ve arrived for our service appointment. Nice waiting area and amenities. Was a little disappointed this time in s Not usually a long wait once we’ve arrived for our service appointment. Nice waiting area and amenities. Was a little disappointed this time in service representative. Our vehicle was sold to us with off-road performance tires on it and we took note of the psi at the time of purchase. We noticed that when we’ve taken our vehicle in for routine service, the service center fills the tires 10psi over what is specified on the door and what was in the tires at time of purchase. When we asked the service rep why this was the case/could he confirm the correct psi, he avoided answering the question and instead talked about them being performance tires. Nothing about what the correct psi should be/why it’s been inconsistent. It was also recommended to us, based on mileage alone, that we get a realignment. We asked if the measurements showed that the alignment was off or if it was strictly recommended based on mileage. Again, he avoided answering the question. We got the alignment anyway (looked at the measurements after the fact and it was BARELY out), but this encounter made it seem like he was just trying to make a commission off of added services. We also didn’t get the sense that he knew the answers to the questions we had asked and didn’t want to take the time to get an answer. More

I have always owned Toyota’s, another fast friendly experience. A professional atmosphere with the best customer service. experience. A professional atmosphere with the best customer service. More

Wish their prices were cheaper transmission oil change $300 kind of high other than that love Toyota dealership $300 kind of high other than that love Toyota dealership More

Seamless. Welcoming. Bright, positive, clean environment. Positive engaging personnel. I only bring my 20 year old Prius to Gatorland. That says it all. Welcoming. Bright, positive, clean environment. Positive engaging personnel. I only bring my 20 year old Prius to Gatorland. That says it all. More

As usual, I was treated very well by all staff I interacted with. Everything was explained to me meticulously and I was happy with the whole service experience. There is no doubt that I will return interacted with. Everything was explained to me meticulously and I was happy with the whole service experience. There is no doubt that I will return for any future servicing needs. More

Excellent service; tires rotated; fluids changed. Video of work in progress is an excellent idea. Work started immediately soon after arriving to Toyota center. Courtesy of staff excellent. Staff ver Video of work in progress is an excellent idea. Work started immediately soon after arriving to Toyota center. Courtesy of staff excellent. Staff very professional and facilities, including bathrooms, very clean More

Friendly, efficient did not have to wait at dealership, Called me when car was ready Called me when car was ready More

Professional and timely. I received a video under the hood. Need to schedule for tires/rotars. I received a video under the hood. Need to schedule for tires/rotars. More

Iliana was extremely professional and her customer service was amazing. She made my day! Iliana arranged transportation to and from work for me and gave clear instructions on my options for service. service was amazing. She made my day! Iliana arranged transportation to and from work for me and gave clear instructions on my options for service. More