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Gatorland Toyota

Gainesville, FL

4.6
3,788 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service. Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including: New Vehicle Sales Used Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Parts and Accessories Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander. Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include: Gettel To Go Paperless and Transparent Finance Process with DocuPad Free used car appraisal good for 7 days or 300 miles
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2985 N Main St

Gainesville, FL

32609

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Showing 3,788 reviews

March 02, 2022

Quality check not performed. First time headlights didn’t work. Second time, Headlights facing down. Spent most of the day at the collision center waiting. More

by Ang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan Fisher
Mar 02, 2022 -

Gatorland Toyota responded

Thanks for taking the time to provide your feedback. I apologize on behalf of everyone at Gatorland Toyota if you had an unsatisfactory experience. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. I'd like the opportunity to learn the details of what happened here and how we can improve. If you're interested, would you please reach out at your convenience? Thank you. Respectfully, Grant Weldin- Collision Center Director Gweldin@gettel.com 3522482541

March 02, 2022

Iliana made my experience positive. I observed her liaise multiple facets of the dealership with professionalism, efficacy, patience, and kindness. More

by brandymoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
March 02, 2022

Salesman was good the cars are over price and you don’t really get no deals More

by MSTRAWDER1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melton, Kyle Hongisto, Charles Wright
Mar 03, 2022 -

Gatorland Toyota responded

Thank you for taking the time to write a review about your experience. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences. You can update your review by logging in to your DealerRater account here: https://www.dealerrater.com/login/ and then accessing "My Tools" to edit your review. We appreciate your time and your business!

March 01, 2022

Nancy Voss really took care of me. She is a true professional and should be considered an extremely valued employee. The dealership was short-staffed that day and she took on greater More

by Qng23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Mar 01, 2022 -

Gatorland Toyota responded

We couldn’t be happier that Nancy provided you with a great service experience. She is a real asset, and we are lucky to have her on the Gatorland Toyota team. Please come back to visit anytime!

March 01, 2022

Maya was super friendly and approachable. Really appreciate Gatorland for all of the help in trading in my cars for my new 2019 RAV4! More

by Denise Corpus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Barton, Iliana Mullins
Mar 01, 2022 -

Gatorland Toyota responded

Denise, we are glad to hear that you are happy with our services and appreciate your positive feedback. Thank you for taking the time to share your experience. Enjoy your new RAV4!

March 01, 2022

Service on my Toyota was prompt and efficient. I have no complaints about the service I received. More

by OCONNORSL
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
March 01, 2022

My sales agent, Kyle Hongisto, was professional, knowledgeable, and friendly. The entire staff made the buying experience enjoyable. More

by BPINCHOOK
Recommend Dealer
Yes
Employees Worked With
Mark Derrico, Kyle Hongisto
March 01, 2022

Nancy was the one who made it all happen when the other departments dropped the ball. I was so frustrated that I was ready to give the car back. She did not pass the task on and made solutions More

by Christine Dunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Mar 01, 2022 -

Gatorland Toyota responded

Christine, thank you for taking the time to share your comments and feelings about Nancy. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

March 01, 2022

They found me the car that I wanted. They got it to the dealership, honored the deal we had agreed on, and delivered on all their promises. My wife is very much enjoying her new Highland More

by WAGNERBARRYG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dabari Destine
Mar 01, 2022 -

Gatorland Toyota responded

On behalf of the Gatorland Toyota team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Highlander Limited in the future.

March 01, 2022

Quick, courteous service. My sales person was attentive to my needs. He worked to get my payments where I needed them to be. More

by SUZYCHANEY68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel in Finance, Ron Kiffer
Mar 01, 2022 -

Gatorland Toyota responded

It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. Thank you for choosing Gatorland Toyota. We hope to serve you again soon.

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