Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gatorland Toyota
Gainesville, FL
3,788 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service.
Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including:
New Vehicle Sales
Used Vehicle Sales
Car Loans and Financing
Certified Service Department
Full Selection of Parts and Accessories
Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander.
Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include:
Gettel To Go
Paperless and Transparent Finance Process with DocuPad
Free used car appraisal good for 7 days or 300 miles
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,788 reviews
September 09, 2019
Service I wish I could give a 10. Service advisor is very knowledgeable and takes care of his customers. I walked in without an appointment and was taken care I wish I could give a 10. Service advisor is very knowledgeable and takes care of his customers. I walked in without an appointment and was taken care of immediately More
by Dale
Employees Worked With
Ian is great
September 06, 2019
Tire rotation It was a long wait and there were a couple of unexpected issues but our Service Rep Brad Kirker made the difference. We appreciate his friendliness a It was a long wait and there were a couple of unexpected issues but our Service Rep Brad Kirker made the difference. We appreciate his friendliness and assistance. Thank you! More
by Lili
Employees Worked With
Brad Kirker
September 04, 2019
Outstanding customer service Continue the awesome service you render to all your Toyota owner and patrons. Staffs are always happy to give you assistance to you and make your vehi Continue the awesome service you render to all your Toyota owner and patrons. Staffs are always happy to give you assistance to you and make your vehicle(s) perform the way it should be. I would recommend this service center to anyone. The service director will ensure that you were given the most fair treatment for you and your vehicle(s). More
by Mario
Employees Worked With
Lee Bay, Tyler
August 28, 2019
Unprofessional, poor customer service Service advisors did not provide helpful information when explaining suggested repairs from mechanics. When my car was ready after the service, they Service advisors did not provide helpful information when explaining suggested repairs from mechanics. When my car was ready after the service, they had unscrewed my antenna to wash the car and never fixed it so I almost drove off with the antenna not secured. Definitely would not recommend. More
by Person
Employees Worked With
Iliana
August 23, 2019
Lexus owner I know this is a Toyota dealership but have used them for my Lexus since I bought it and have always gotten great service and fair treatment. I know this is a Toyota dealership but have used them for my Lexus since I bought it and have always gotten great service and fair treatment. More
by Lexus Driver
Employees Worked With
Alex
August 23, 2019
Auto Butler Service No matter what the service need Is -oil change, tires, detail, standard maintenance, auto butler -Juan handles my needs with great efficiency.. He ha No matter what the service need Is -oil change, tires, detail, standard maintenance, auto butler -Juan handles my needs with great efficiency.. He has been consistent for years and keeps me informed. I’m always so happy to come to Gatorland Toyota because of Juan! More
by Kde
Employees Worked With
Juan in the Service Dept. I always request Juan for my service needs. He is professional and exceptionally customer service focused. I feel like he is family.
August 22, 2019
Service and recall issue Shad is an excellent service associate. Thank you Gatorland Toyota. Recall issue required my car to remain for 3 extra days. Very pleased with rent Shad is an excellent service associate. Thank you Gatorland Toyota. Recall issue required my car to remain for 3 extra days. Very pleased with rental car assistance from Gatorland to keep me mobile. More
by Sandy
Employees Worked With
Shad
August 20, 2019
Thanks for same day appointment My tire pressure light kept coming on. Nancy fit me in for a same day appointment and the problem was repaired within one hour. Thank you! My tire pressure light kept coming on. Nancy fit me in for a same day appointment and the problem was repaired within one hour. Thank you! More
by Anastasia
Employees Worked With
Nancy
August 17, 2019
Excellent service Through efforts of Asst Svce Mgr Jon Dansby and the service Techs, another great service experience was had. My experiences with Jon and the dealershi Through efforts of Asst Svce Mgr Jon Dansby and the service Techs, another great service experience was had. My experiences with Jon and the dealership are always first rate. Go Gatorland!!! More
by DrDWaterGuy
Employees Worked With
Jon Dansby
August 17, 2019
Over priced service dept! I have always been pleased with the service dept BUT that all changed today! I took my car in for routine maintenance and to purchase 4 new tires. The I have always been pleased with the service dept BUT that all changed today! I took my car in for routine maintenance and to purchase 4 new tires. The special they are currently running is buy 4 tires get 100 dollars off totaling 320 bucks, oil change is 60 and 10 fee for old tire disposal, should have been 390 dollars plus tax however my total was 446 and some change. When I inquired about the cost they tell me they charged me an extra 27 dollars for supplies used! Shouldn't these cost be included in the 60 dollar oil change?!! I will no longer have my vehicle serviced where they double charge! So in all actuality I paid 90 dollars for an oil change today! It will NOT happen again, so disappointed!!! More
by Hhardin
