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Gatorland Toyota

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.6
3,788 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service. Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including: New Vehicle Sales Used Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Parts and Accessories Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander. Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include: Gettel To Go Paperless and Transparent Finance Process with DocuPad Free used car appraisal good for 7 days or 300 miles
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2985 N Main St

Gainesville, FL

32609

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Showing 3,788 reviews

November 16, 2023

Arnaldo could not have been more pleasant. He was very polite and professional with a good sense of humor. More

by DEMEEM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
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Nov 21, 2023 -

Gatorland Toyota responded

We appreciate your kind words about Arnaldo! It's fantastic to hear that he provided you with a pleasant and professional experience, complete with a good sense of humor. We believe in delivering exceptional customer service, and it's great to know that Arnaldo exemplified those values during your visit. We value your business and look forward to serving you again.

November 16, 2023

Nancy Voss was knowledgeable, efficient, helpful in deciding what we needed to do without overcharging. And promptly informed us of the progress ! More

by KESHEL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
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Nov 21, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with Nancy! We're happy she provided knowledgeable, efficient, and helpful service. Customer satisfaction is our priority, and we appreciate your kind words about the service provided. We value your business and look forward to serving you again.

November 16, 2023

Service with a detailed explanation of each recommendation with estimated time required and costs included. More

by wbjoiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
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Nov 21, 2023 -

Gatorland Toyota responded

Thank you for taking the time to provide your feedback! Transparency and clear communication are essential in ensuring customer satisfaction. We look forward to serving you again.

November 16, 2023

All negotiations done online, the dealer responded to all my needs and everything ready the next day. More

by auclairc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Chernitsyn
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Nov 21, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with our online negotiation process! We're delighted our team was responsive to your needs and appreciate the opportunity to serve you. It's fantastic that everything was ready for you the next day, making the process convenient and efficient. We value your business and look forward to providing excellent service in the future.

November 15, 2023

Brett was very helpful. And explained everything about what to expect regarding 25 mile service. More

by pamelaprentiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella, Brett Valentine
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Nov 15, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're delighted that Brett was helpful and took the time to explain everything about the 25-mile service. We appreciate your feedback and look forward to serving you for all your future automotive needs. Thank you for choosing Gatorland Toyota!

November 15, 2023

I am totally pleased with the service I receive at Gatorland Toyota. From making the appointment to receiving my vehicle after service, the staff members are competent, courteous and prompt in their More

by Jerryk2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
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Nov 16, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with our service at Gatorland Toyota! We are thrilled that our team's competence, courtesy, and prompt service have left you pleased. We value your business and look forward to continuing to meet your automotive needs.

November 14, 2023

Taking my car in for service at Gatorland is always a pleasant experience. They do a great job. More

by wldudley50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
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Nov 14, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with Gatorland Toyota's service department! We're happy to hear that taking your car in for service is always a pleasant experience. Our team is committed to providing excellent service, and we appreciate your kind words. We look forward to continuing to provide excellent service for your vehicle. Thank you for choosing Gatorland Toyota, and we appreciate your trust in us!

November 13, 2023

Service is usually very good but advisor dependent, very pleased since Bret has taken care of me. Sales department very disappointing since I first move to Gainesville 20 years ago. More

by rrosadogidoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
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Nov 13, 2023 -

Gatorland Toyota responded

We appreciate your feedback and are delighted to hear that you've been very pleased with the service, particularly with Bret as your advisor. Your satisfaction is important to us, and we're sorry to hear about your disappointment with the sales department. If there's anything specific you'd like to discuss or if there are ways we can improve, please feel free to reach out. We value your loyalty over the past 20 years and hope to continue providing you with exceptional service.

November 13, 2023

Absolutely amazing experience for the first time buying a vehicle. My salesman was very impressive. He didn’t leave anything out. Nor did he leave me starching my head. Very impressed. Will recommend 10 outt More

by THURMINA_MULBERRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buck Byard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Gatorland Toyota responded

Thank you for choosing Gatorland Toyota for your first-time vehicle purchase! We're delighted to hear that your experience was excellent! We're overjoyed that our salesman provided you with impressive service, leaving no details overlooked and ensuring a smooth and enjoyable process. Your recommendation means the world to us, and we appreciate the 10 out of 10 rating! If you ever have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction and look forward to serving you in the future. Safe travels in your new vehicle, and thank you for choosing Gatorland Toyota!

November 12, 2023

Prompt on the spot service. Had an unexpected battery problem and came to the dealership for service. They took me right in and fixed the problem. Nancy took care of me and does More

by GWEALING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Nov 13, 2023 -

Gatorland Toyota responded

Thank you for choosing us for your unexpected battery problem. We're pleased to hear that our team provided you with prompt and on-the-spot service. Nancy appreciates your kind words, and we're glad she could assist you effectively. We value your trust in us.

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