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Gaughan Auto Store

Taylor, PA

4.3
36 Reviews
Welcome to Gaughan Auto Store! We are an award winning dealership, voted #1 by a national warranty and national financial institution in customer satisfaction in North Eastern Pennsylvania! Our family has been selling quality pre-owned vehicles for 2 generations and have been a trusted dealer for over 25 years! Our vehicles are all vigorously checked by a 101 point inspection to ensure the quality and safety of not only our vehicles, but our customers as well! Be sure to visit our virtual showroom for inventory available for purchase! Once there, you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. Our family at Gaughan's is here to serve your every vehicle need, from our main location located at 114 South Main St. in downtown Taylor along with our Instant Title Tag & Notary Service located in the same building, we're here to bring you not only the best possible customer service, but also get you an amazing deal at a more than an affordable price! If your car happens to need a quick oil change, or even other maintenance needs, our well qualified service technicians have you covered at our Service Center! Located at 315 S Keyser Ave. in Taylor, our techs can help with any maintenance problems, and even get your car ready for inspection! Our Service Center is available by phone at 570-562-2886. You can also get driving directions and hours of service from our user friendly website!
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315 S. Keyser Ave

Taylor, PA

18517

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Showing 36 reviews

June 22, 2019

Excellent service! Gaughan Auto is the best place to buy a car! This is the 4th car I bought from them. They help you find the right car at the best price. Ryan worked o More

by alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fratzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2019 -

Gaughan Auto Store responded

Thank you Alan for your newest purchase and for your loyalty to Gaughan Auto Store. We hope you enjoy your new vehicle. If you ever need us call 570-562-3088. Thank you!! Enjoy!!

June 18, 2019

There service is terrible I purchased a 2013 equinox from them had nothing but issues won a lemon law case I had electric problems and tranny issues and went through for transf More

by Samantha10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Armbruster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fratzola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Gaughan Auto Store responded

Hi Samantha, at Gaughan Auto Store customer service is one of our top priorities, and we are disappointed to learn that you had anything less than a great experience with us. Unfortunately we do not make the vehicles that we sell, but we do strive for a great experience for our customers & stand behind the vehicles we sell. PJ and Myself (Ryan) were not employed with Gaughans at the time of your purchase and this is the first we are hearing about this. We would love to try and help you anyway we could. Please feel free to call one of us at 570-562-3088. Thank you and we are looking forward to speak with you.

May 22, 2019

AWESOME! Thank you to Ryan and all the staff at Gaughan Auto Sales who helped us with our car purchase! We are thrilled with the car! Thank you to my hubby fo More

by SluggersMom4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fratzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Gaughan Auto Store responded

Thank you so much for the kind words. It's always a pleasure to see repeat customers come back for their next vehicle purchase and we sincerely appreciate the customer loyalty. Best wishes on your purchase, and don't forget to use your free oil changes and inspections!

May 11, 2019

Much more than I expected I stopped in this dealership because I'm doing a project nearby, looking for a car in addition to my truck but not sure if I could afford one or even More

by leanbackvapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fratzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

Repairs galore!!!! I made the mistake of purchasing a vehicle from Gaughan!!! Problems is an understatement!!! We’ve had our vehicle back to their garage so many times I More

by Pkupstx24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Fratzola
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2019

Very good, good pricing Very friendly customer service, quality of the car and the price was very good compared to any other place I've been too. Definetly worth the spend. More

by TCavy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fratzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2019

Poor Customer Service Was interested in a vehicle, took it for a test drive and went through the sales/financing paperwork. Couldn’t get the financing I wanted through them More

by TheJudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PJ Armbruster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Gaughan Auto Store responded

I am very sorry you did not get to purchase the vehicle you wanted. Unfortunately, you decided not to accept the approval our bank gave you. That was your decision. You did tell me you would look into your own financing but you did not have an answer for four days. In the time I informed you that I would not take a deposit and hold that vehicle because it was a very sought after truck. I am sorry if you misinterpreted that to mean it was not needed and I would stop someone else from purchasing it. I had not heard from you in those four days so I let someone else buy it since you passed on it. I am sorry you feel that any of this was done to keep you from getting the truck and I hope that if I have something you are interested in in the future that you would still consider us.

March 20, 2019

Cadillac Purchase My husband and I are loyal customers of Gaughan Auto Sales. It was a pleasure working with Rob for a seamless sale, with excellent customer focus sale More

by Jenlyn918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2019

New family car from the best I came in for one vehicle but ended up not liking it. Ryan knew the inventory and suggested something else which we ended up loving it. Since we were More

by Christyluvpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fratzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Such a great car shopping experience Ryan was a great salesman explained all about the car thoroughly. The owner Mike is such a great guy! Will only buy cars for here. Thanks Gaughan Auto More

by CHiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fratzola
5.0
This rating includes all reviews, with more weight given to recent reviews.