Gay Buick GMC

Transmission repair Mark was my service rep. He is a good guy and very puts when I called to inquire about the status of the vehicle. Gave me a nice loaner truck to drive Mark was my service rep. He is a good guy and very puts when I called to inquire about the status of the vehicle. Gave me a nice loaner truck to drive which was appreciated. Second time the transmission had to be redone in less than a year. Took a bit longer to repair however glad it's fixed More

No nonsense sales person. Very honest salesman experience with Monte. Very fast process but he did not rush just to make a sale and move on. He answered every question I had an Very honest salesman experience with Monte. Very fast process but he did not rush just to make a sale and move on. He answered every question I had and even added his own advise. I have bought two vehicles from him and plan on buying another from him. Along with his honesty and experience made my decision to come back to this dealership. Another awesome part of the deciding factor buying a vehicle from here was there service dept. is really great to work with. Mark has treated every oil change the same way with quickness and knows time is important to me. Phone call follow up is a nice personal touch from there too. More

New GMC Sierra I had a very pleasant experience buying my new truck. The staff was helpful and courteous. I will do business with again. Stephen and Tomas were both I had a very pleasant experience buying my new truck. The staff was helpful and courteous. I will do business with again. Stephen and Tomas were both very professional. More

New Car Sales I bought a new 2015 GMC Terrain from Billy Paultz. Outstanding customer service and wonderful family atmosphere at the dealership. Billy Paultz is a I bought a new 2015 GMC Terrain from Billy Paultz. Outstanding customer service and wonderful family atmosphere at the dealership. Billy Paultz is a ROCKSTAR! More

New car purchase Great buying experience, easy to work with! I would recommend to others. facility was very nice and clean, made it very comfortable to be in. Great buying experience, easy to work with! I would recommend to others. facility was very nice and clean, made it very comfortable to be in. More

Seamless process I was able to find exactly what I was looking for through the Gay GMC web site. Nino contacted me the next day and I was in and out in a couple of ho I was able to find exactly what I was looking for through the Gay GMC web site. Nino contacted me the next day and I was in and out in a couple of hours. I highly recommend this dealership. Oh, forgot to mention the benefit of the service department. They guarantee a loaner vehicle; which is rare in my experience. APerezJr More

great folks to deal with Feels like dealing with friends. Honest deals and no hype! The service department (John, and Billy Moore are my go to guys for questions and repairs. Feels like dealing with friends. Honest deals and no hype! The service department (John, and Billy Moore are my go to guys for questions and repairs. I dont shop anywhere else for my vehicles. More

Easy buying experience got exactly the deal that i asked for. Everyone worked to accomodate my needs and showed great patience. Thanks for working hard to make it all work got exactly the deal that i asked for. Everyone worked to accomodate my needs and showed great patience. Thanks for working hard to make it all work More

Pleasant and Positive Buying Experience I have bought 9 cars in the past 25 years all over Houston and this purchase at Gay GMC is by far the best. I started with an internet query and was I have bought 9 cars in the past 25 years all over Houston and this purchase at Gay GMC is by far the best. I started with an internet query and was met with a quick response and follow-up from a manager. Then, I made an appointment to come by to test drive and I had no wait - I felt like I was a rock-star! I had numbers from various sources on my goal purchase price and trade-in value and I ended up very close to meeting those numbers. The financial paperwork was done with no pressure, and I drive home a short time later with a good purchase. More

Great excperience! Highly recommend Gay Family Auto. I will keep this short and to the point. My wife, daughter and myself were blown away by how nice everyone was. Even the people that had nothing to d I will keep this short and to the point. My wife, daughter and myself were blown away by how nice everyone was. Even the people that had nothing to do with the car deal were nice to us. Thank You Gay Family Auto. I will send my family and friends! More