Gay Buick GMC

Gay Family GMC Dickinson, Worst experience ever. Rude arrogant Sales Manager, left the dealership and purchased 2013 GMC Sierra from beck and masten north that same day. arrogant Sales Manager, left the dealership and purchased 2013 GMC Sierra from beck and masten north that same day. More

Brought a Kia Cardenza and experienced great service. The salesman Donnie LeJeune was outstanding. Not to mention love the car. This is our 3rd car purchase from Kia family auto. Was reluctant because the se salesman Donnie LeJeune was outstanding. Not to mention love the car. This is our 3rd car purchase from Kia family auto. Was reluctant because the service used to not be very good. Though I must say the service has begun to improve greatly. More

Sales personnel not attentive when arrived, elderly salesman not professional, went to get auto to test drive and and he said, we need to hurry as not much gas. We then left and he gave directions and salesman not professional, went to get auto to test drive and and he said, we need to hurry as not much gas. We then left and he gave directions and we drive down hwy 45 less than 2 miles and ran out if gas at peak rush hour in a very busy intersection. My husband had to exit the vehicle in 104 degree temp and assist the elderly sales person to Push the vehicle approximately 200 ft to a gas station up an incline while I attempted to navigate a disabled vehicle. I never in my 50 yrs of life have ever run out of gas. The sales person or none of the employees were concerned or apologized, instead they had a conversation about it while we waited wuth no communication about what the salesman was doing. My husband has a bad back and has been in pain since this occurred. Then my offer to purchase a vehicle was declined and I am extremely disappointed and will never recommend this dealership based on their unprofessionalism and lack of concern for the safety of their clients as my husband was placed at risk for harm in that busy intersection. I had unformed the salesman that the auto was low on fuel due to the technological message screen and he did not care. The salesman provided me with another salesmans card and wrote only his first name on it. Furthermore he was only concerned with the fact that HE had never run out of gas before. Thanks Jodi Mensch More