Gay Family Kia

Your employees all look sad and makes the customers look sad too. Y’all need to find a way to boost their morale sad too. Y’all need to find a way to boost their morale More

Very helpful and understanding with my purchase. I would definitely recommend to family and friends. I would definitely recommend to family and friends. More

I came in early for my regular service appointment and they managed to squeeze me in and I was back on the road in less than an hour. they managed to squeeze me in and I was back on the road in less than an hour. More

Efficient, transparent, & non-aggressive. Patrick was very informative, patient & professional. They were eager to match and beat any other offer I had found. Patrick was very informative, patient & professional. They were eager to match and beat any other offer I had found. More

They were friendly and prompt when completing my regular service. I have no complaints- other than not being able to get in for appts sooner. service. I have no complaints- other than not being able to get in for appts sooner. More

Excellent experience at the dealership. Staff was very knowledgeable. He took the time to answer all questions asked. Staff was very knowledgeable. He took the time to answer all questions asked. More

Samuel Perez was very nice and helpful. He even went the extra mile for me. I got my car inspected at Kia, I asked Samuel if I went to Kroger's to get my sticker and came back could he put He even went the extra mile for me. I got my car inspected at Kia, I asked Samuel if I went to Kroger's to get my sticker and came back could he put it on for me. He said absolutely with no hesitation. So I left to go get my tags and came back; He saw me pull up and was at the door before I could make it inside He put the new sticker on for me. I thought this act of kindness was very nice of him. He gets and A++. It's hard to find good customer service these days in my opinion he exceeded my expectation.. PS - He also put the sticker on STRAIGHT which meant a lot to me because I don't like crooked. More

Everything was explained to me and cost also about how long it would take to do the service long it would take to do the service More

My sister and her family lost EVERYTHING in a house fire on Nov. 27th in Friendswood (including the car). The fire started in the garage and quickly engulfed the property and vehicle they were lucky to esca on Nov. 27th in Friendswood (including the car). The fire started in the garage and quickly engulfed the property and vehicle they were lucky to escape with thier lives. Insurance is covering thier rental for a week and they needed a vehicle of thier own. Unfortunately they went to Gay Kia in League City after bieng informed of the whole situation and thier need for a vehicle the salesman RAISED THE PRICE saying thier cars were a hot commodity and so they couldn't sell for sticker! I am disgusted that after all they have gone through they also had to deal with this sickening experience. Do not ever buy from this dealership they deserve no support from the community or consumers. More

SIrs, John in your maintenance department really helped me out. I brought my 22 Kia Telluride because I found oil spots under the car. I was afraid it was brake fluid or transmission fluid as it seemed t me out. I brought my 22 Kia Telluride because I found oil spots under the car. I was afraid it was brake fluid or transmission fluid as it seemed too thin for motor oil. They were booked up. I would have to leave it for 10 days to be checked out. It is the holidays and we need this car! The first opening for a scheduled appointment was Dec 26! I was stressed, with no options. John saw this and said that he would have someone to look at it briefly to let me know just how serious it may be. Within an hour they had it up on a lift and showed me that it was a leak in the oil filter gasket and could be easily fixed! Shortly I was told that it was fixed! I am so very thankful for John and the whole maintenance department to go out of their way and help my family!!! More