Gay Family Kia

Overall ok. Sometimes seemed if I asked questions I was bothering them. Then my car was brought to the front and I said "Oh it is ready." The serviceman walked o Sometimes seemed if I asked questions I was bothering them. Then my car was brought to the front and I said "Oh it is ready." The serviceman walked outside and got in my car and drove it somewhere. He said nothing. He didn't say "Oh, no, we need to do one more thing." or somthing...ANYTHING. He just let me stand there thinking I was checking out. But I just sat down. They did fine, but he just didn't have the "customer" personality. And my tires were not aired up. But I guess I should be thankful because the last 2 times I had my car serviced they inflated them to 40 pounds when it clearly says 35 or 36. They could claim winter temps, but that was not it. They never went below 37, but if I drove it went up to 41! Maybe thinking I will buy tires from you all if they get ruined...not! Anyway, they are at 33 and 34, so I will go to Discount Tire and get them aired up. Just irritating. If I am having something done that I cannot verify if the 24 point check was done (since they don't go over it with you), you want to trust the place. Gay Family Kia is convenient, but they haven't earned my trust. I may just go elsewhere next time. Below you ask how the quality of service is. How do I know? I am not seeing them as they do (or not do) the work. And it has only been a week and I rarely drive. So we shall see. More

The deal for the car was good. Smooth process. Except for the black eye my daughter in-law received from the 2nd row seat when we were moving it forward everything else was fine. Smooth process. Except for the black eye my daughter in-law received from the 2nd row seat when we were moving it forward everything else was fine. More

You all doing good job. Make is comfortable. Nice for us to sit wait on car be ready Make is comfortable. Nice for us to sit wait on car be ready More

Very friendly! Went above and beyond to secure our deal and get us into a new vehicle! Absolutely zero complaints. Went above and beyond to secure our deal and get us into a new vehicle! Absolutely zero complaints. More

Thank you for helping my daughter find her 1st car! She is so happy! Thank you for making this process so smooth and affordable. She is so happy! Thank you for making this process so smooth and affordable. More

Gay Family Kia is the best dealer on Houston Texas. The Saleman was very friendly and kindness. The Saleman was very friendly and kindness. More

The Gay Family Kia was great experience shopping for my new car. The employees were happy to assist with everything we needed. It was not the dreaded car shopping experience at all. All our questions and n new car. The employees were happy to assist with everything we needed. It was not the dreaded car shopping experience at all. All our questions and needs were addressed. The employees did not pressure us into anything we did not want and pointed out helpful things we did not consider. We are already working on returning to the dealership for future purchases. More

There is not much flexibility on the Additional packages and pricing. The car need to be cleaned properly and pricing. The car need to be cleaned properly More

Called the day before to workout pricing on new Kia K5 and traded-in. Price from Patrick and team were in my ranges. Drove 3.5 hours the next day to pickup vehicle. Everything ran smooth, no issues at all and traded-in. Price from Patrick and team were in my ranges. Drove 3.5 hours the next day to pickup vehicle. Everything ran smooth, no issues at all, just as promised. Love my new Kia. More

Very Professional. would highly recommend Gay Family Kia. I really appreciated Austin spending time explaining the price and details of the car at delivery. would highly recommend Gay Family Kia. I really appreciated Austin spending time explaining the price and details of the car at delivery. More