Gay Family Kia

Very curious, helpful, pleasant and informative. John always. Has a smile on his face! He is such a valuable employee to Gay Family Kia!! He delivers the BEST customer service!! John always. Has a smile on his face! He is such a valuable employee to Gay Family Kia!! He delivers the BEST customer service!! More

We went on Saturday afternoon and bought and traded in two cars faster than I have ever bought one. The great customer service was still there! I told my friends how great and if they are looking for a ca two cars faster than I have ever bought one. The great customer service was still there! I told my friends how great and if they are looking for a car or truck to start with Gay Family Auto! More

Came in for 30,000 mile checkup and recall item. I was taken care of professionally. I was taken care of professionally. More

John Brittingham was an amazing service consultant. Always returned calls if not at the desk. Car is running fine. Always returned calls if not at the desk. Car is running fine. More

To compare this dealership to the one I used to use this would be my favorite very good Service repairman would be my favorite very good Service repairman More

Everyone was cordial and friendly. But I was told 60-90 minutes and I was there for 3 hours without a single update. I know dealerships get busy, I would have dropped off and picked But I was told 60-90 minutes and I was there for 3 hours without a single update. I know dealerships get busy, I would have dropped off and picked up later if I was given an update. More

Completely transparent about market adjustment and current interest rates. Extremely easy to deal with and knowledgeable about the vehicle. current interest rates. Extremely easy to deal with and knowledgeable about the vehicle. More

Very pleasant experience, great vehicle, great service! Pat took time to go through vehicle features and made entire process smooth. Pat took time to go through vehicle features and made entire process smooth. More

Our description of Patrick: knowledgeable, patient, respectful, diplomatic. We could not have been in better hands! Patrick listened to us and answered our questions, instead of talking over and past respectful, diplomatic. We could not have been in better hands! Patrick listened to us and answered our questions, instead of talking over and past us, as some dealers do. Never did we feel pressured to make a decision or choice until we were ready. This was our first experience with electric vehicles so we had many questions about availability and then about options. Patrick walked us through it all, and in the end we got the vehicle that is right for us and that we feel very comfortable with. At one point in the process we (the purchasers) got into an argument/discussion about L1/L2 chargers. Patrick diplomatically and patiently let us talk it out, answering questions and suggesting options. He showed us the charging station and walked us through the whole charging routine until we both were comfortable. When we took delivery, Patrick explained and demonstrated the options on the vehicle (media, comfort and safety features, etc.) patiently, completely, and clearly and got our phones set up to get us started. He reminded us that we should contact him immediately if we got stumped or had questions going forward. Patrick could serve as a model salesman for vehicles in general. And we will certainly be back to shop for Vehicle #2 at Gay Family Kia. More

Our description of Patrick: knowledgeable, patient, respectful, diplomatic. We could not have been in better hands! Patrick listened to us and answered our questions, instead of talking over and past respectful, diplomatic. We could not have been in better hands! Patrick listened to us and answered our questions, instead of talking over and past us, as some dealers do. Never did we feel pressured to make a decision or choice until we were ready. At one point we (the purchasers) got into an argument/discussion about L1/L2 chargers. Patrick diplomatically and patiently let us talk it out, answering questions and suggesting options. He took us outside to show us the charging station and walk us through the whole charging routine until we were comfortable. He explained and demonstrated the options on the car (media, comfort and safety features, etc.) completely and clearly and got our phones set up to get us started. He reminded us that we should contact him immediately if we got stumped or had questions going forward. Patrick could serve as a model salesman for vehicles in general. More