Gay Family Kia

Mike was great about explaining the processing of all the paper work and kept me in loop of what to expect. paper work and kept me in loop of what to expect. More

Our sales person, Kevin, was very helpful with the process. We were also happy the manager worked with us on our trade in. process. We were also happy the manager worked with us on our trade in. More

Pat Smith is very knowledgible of the Kia product line. Gay KIA keeps a variety of models to choose from and they keep them very clean.. Gay KIA keeps a variety of models to choose from and they keep them very clean.. More

Sales person was very helpful through the entire process. Made the entire transaction relatively painless. Made the entire transaction relatively painless. More

My car has more problems than before I brought it to your shop. After almost 3 months in your shop, costing over $3,000, my car is now unpredictable and unreliable. I REGRET trusting your mechanics with my c shop. After almost 3 months in your shop, costing over $3,000, my car is now unpredictable and unreliable. I REGRET trusting your mechanics with my car. I've asked for an itemized statement of all work done, including the recall work, and only received information about the suspension work I had fixed and seat heater that I did not have fixed. I did not receive any information about the main battery other than an inaccurate statement I gave to you about the problems with the battery/milage. I truly believe that I paid over $3,000 for y'all to ruined my car. I'm beyond upset and now I'm screwed because I still owe over $10,000 for my car that is no longer reliable or functioning properly. I wish y'all would just put it back to how it was before y'all touched it. I was only getting about 45-50 miles per full charge but I was able to drive all of those miles. Now the car shows that I get close to 100 miles a charge yet the miles drop 3 times faster and a turtle light pops on and slows me down while showing "Limited Power" on the dash. After full charge it showed 96 miles available. It used 70.3 miles to drive only 25.7 miles with an average of 19 mph. Like I said, I truly believe that y'all ruined my car after having it for almost 3 months. More

Very friendly service. Had a great experience and would highly recommend your dealership. 5 stars. Had a great experience and would highly recommend your dealership. 5 stars. More

They do a great job! The service department has great customer service and they communicate well with customers. The service department has great customer service and they communicate well with customers. More

Pat Smith was very knowledgeable and professional. No pressure to purchase. The contract signing was quick and easy. Thanks No pressure to purchase. The contract signing was quick and easy. Thanks More

Came in for service and was out in less than an hour. I took my computer to get sum work done, free WiFi and desks set up in the waiting room.. With the time crunch for the holiday week, got a little wor I took my computer to get sum work done, free WiFi and desks set up in the waiting room.. With the time crunch for the holiday week, got a little work done, and got on the road early than expected. Thanks! More

Roy and Miranda were wonderful , knowledgeable, and Happy to help. I was excited to be serviced at the dealer and will return to see Miranda especially even though I didn’t get the maintenance plan, this te to help. I was excited to be serviced at the dealer and will return to see Miranda especially even though I didn’t get the maintenance plan, this team took great care of me! More