Gay Family Kia

Mike Dotson did a great job as a salesman. He was very helpful and knowledgeable. This Seltos was purchased for my 83 year old Mother. I own another 2024 Seltos and 2017 Sorento. I needed a sp He was very helpful and knowledgeable. This Seltos was purchased for my 83 year old Mother. I own another 2024 Seltos and 2017 Sorento. I needed a specific car with specific color/options and this dealership had the only one available within 100 miles or more. I was not totally satisfied with the price considering it was a loaner car. I didn’t agree with the $499 dealer add on. I felt the car already served a business purpose and that cost should have been absorbed into the Initial use. I conceded only because of necessity. That is why the 4star Dealer rating. Also the first oil change showed to be done at around 11,000 miles. 5,000 over the KIA recommendation. This Seltos had 11,588 on the odometer. A dealer should follow recommended oil change intervals. Otherwise, the dealership was friendly and accommodating. I haven’t had any service done yet other than a wash/detail and gas up so can’t comment about that. More

The service center is helpful and concentrated on our needs. Thank you? Roy for being so helpful. needs. Thank you? Roy for being so helpful. More

It was a smooth repair under Kia’s extended warranty for engine issues. Gay Kia handled completely. engine issues. Gay Kia handled completely. More

They usually always give excellent service, oil change did not take too long and they alerted me to change filters next time did not take too long and they alerted me to change filters next time More

Great service , Roy was a great person to work with. No concerns. Would recommend to go again. No concerns. Would recommend to go again. More

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Tanner and Roy went above and beyond to help when no other dealership would.. not only did they totally resolve the issue but did more to assist me than I could have imagined.. I have unique circumstanc other dealership would.. not only did they totally resolve the issue but did more to assist me than I could have imagined.. I have unique circumstances and they stepped up to make the repair happen even when it seemed impossible to me.. Tanner and Roy were KIND, EFFICIENT, PROFESSIONAL, TIMELY, and GRACIOUS in every encounter which reflects on them, their bosses and this superb dealership.. you have a customer for life and I’m telling everyone I know.. thank you Tanner, Roy and Gay Kia! More

Mike Dotson provided personalized, friendly service, ensure satisfaction, and foster long-term customer relationships. Thanks ensure satisfaction, and foster long-term customer relationships. Thanks More

Buying my car from Gay Family Kia was a great experience! Honestly the best experience I’ve had when purchasing a car. Honestly the best experience I’ve had when purchasing a car. More

Everybody was very respectful. They gave me options and did not pressure me at all. My salesman was a very good man. He took the time to show me around. Gave me options. was very p They gave me options and did not pressure me at all. My salesman was a very good man. He took the time to show me around. Gave me options. was very patient. If I go back to get another vehicle, it would be because of Kevin Martinez More