Gay Family Kia - Service Center

Very helpful and understanding with my purchase. I would definitely recommend to family and friends. I would definitely recommend to family and friends. More

I came in early for my regular service appointment and they managed to squeeze me in and I was back on the road in less than an hour. they managed to squeeze me in and I was back on the road in less than an hour. More

Samuel Perez was very nice and helpful. He even went the extra mile for me. I got my car inspected at Kia, I asked Samuel if I went to Kroger's to get my sticker and came back could he put He even went the extra mile for me. I got my car inspected at Kia, I asked Samuel if I went to Kroger's to get my sticker and came back could he put it on for me. He said absolutely with no hesitation. So I left to go get my tags and came back; He saw me pull up and was at the door before I could make it inside He put the new sticker on for me. I thought this act of kindness was very nice of him. He gets and A++. It's hard to find good customer service these days in my opinion he exceeded my expectation.. PS - He also put the sticker on STRAIGHT which meant a lot to me because I don't like crooked. More

Everything was explained to me and cost also about how long it would take to do the service long it would take to do the service More

They were friendly and prompt when completing my regular service. I have no complaints- other than not being able to get in for appts sooner. service. I have no complaints- other than not being able to get in for appts sooner. More

SIrs, John in your maintenance department really helped me out. I brought my 22 Kia Telluride because I found oil spots under the car. I was afraid it was brake fluid or transmission fluid as it seemed t me out. I brought my 22 Kia Telluride because I found oil spots under the car. I was afraid it was brake fluid or transmission fluid as it seemed too thin for motor oil. They were booked up. I would have to leave it for 10 days to be checked out. It is the holidays and we need this car! The first opening for a scheduled appointment was Dec 26! I was stressed, with no options. John saw this and said that he would have someone to look at it briefly to let me know just how serious it may be. Within an hour they had it up on a lift and showed me that it was a leak in the oil filter gasket and could be easily fixed! Shortly I was told that it was fixed! I am so very thankful for John and the whole maintenance department to go out of their way and help my family!!! More

They are AWSOME! Very nice and helpful and explained everything to me. They ave me a ride. John made sure my car was fixed. I felt well taken care of. They even showe Very nice and helpful and explained everything to me. They ave me a ride. John made sure my car was fixed. I felt well taken care of. They even showed me the messed up part and the correct one.They even sent me a coupon. More

Courteous service always! Comfortable waiting area with coffee or water available. Always have my service done at Gay Family Kia! Comfortable waiting area with coffee or water available. Always have my service done at Gay Family Kia! More

My experience was good. They were honest . My part was ordered and they will accommodate as soon as part arrives. They were honest . My part was ordered and they will accommodate as soon as part arrives. More

They helped me get my car back running right and I really do appreciate that! do appreciate that! More