Gay Family Kia - Service Center

Wonderful service, very fast, reliable and friendly! Have some snack and water also. No complaints! Have some snack and water also. No complaints! More

Sam took care of me and my Soul is a courteous and timely manner. A very good representative for KIA and the Gay family group. FIVE STARS! manner. A very good representative for KIA and the Gay family group. FIVE STARS! More

Gay Family Kia service department was excellent, as always. My Sorento experienced an oil leak, warranty issue- covered. Service dept. was attentive and kind. I plan to continue to use them for all veh always. My Sorento experienced an oil leak, warranty issue- covered. Service dept. was attentive and kind. I plan to continue to use them for all vehicle maintenance and repairs, as needed. - Thanks! More

The experience was very pleasant and enjoyable. Would definitely return again if possible. Great job Would definitely return again if possible. Great job More

Didn’t realize making an appointment meant nothing. No refund on rental due to having to wait 2 plus months for appointment and couldn’t find issue even though they didn’t look at my car on the actual No refund on rental due to having to wait 2 plus months for appointment and couldn’t find issue even though they didn’t look at my car on the actual day of my appointment. manager has lack of respect for women and completely ignored me ,the actual owner of the car until I told him it was my car even after being introduced as the owner by Sam. Lack of communication all around and the wait for getting an appointment is my biggest issue.i paid 187 dollars of a rental from Monday to Friday but my car was only looked at on Thursday and Friday morning so the manager could take a look at it and the only advise was we can keep the car longer. As soon as I got in the car. The car shakes but settles. I find this dealership all around unable to communicate very well. I was told at the beginning I could go get an oil change at another dealership just to be told that wasn’t true and I had to pay out of pocket and it took over 2 months just to get reimbursed. I will NOT RECOMMEND this dealership to anyone else ever. More

Service department staff was all very helpful. Got me in and out of the department with a complete repair very quickly. Got me in and out of the department with a complete repair very quickly. More

Always very good. Professional, friendly, not pushy and grayeful to have me as a customer, even if I dont put a lot of miles on my car. Thanks. Professional, friendly, not pushy and grayeful to have me as a customer, even if I dont put a lot of miles on my car. Thanks. More

Wonderful and good customer service fast and knowledgeable is haven't had a problem with them and recommended going there knowledgeable is haven't had a problem with them and recommended going there More

Mr. Perez was very friendly and sufficient. He kept me up-to-date on the progress of my vehicle service. up-to-date on the progress of my vehicle service. More

After dealing with & waiting 10 months of broken truths, finally received great service with current service staff. finally received great service with current service staff. More