Gay Family Kia - Service Center

Good people and good work, but the wait times are a too long in my opinion. long in my opinion. More

My service department rep was very helpful. I made an appointment and when I arrived, they did not have me in the system. This was not ideal. My service rep didn't miss a beat though and made s I made an appointment and when I arrived, they did not have me in the system. This was not ideal. My service rep didn't miss a beat though and made sure my car was serviced and they fit me in. More

I was told the job would take about 2 hours & it took 1 1/2 hours 1/2 hours More

This dealership has always been servicing our car with knowledge and expertise in a timely manner. knowledge and expertise in a timely manner. More

The service department did an awesome job. Was able to pick up my vehicle once the work was completed Was able to pick up my vehicle once the work was completed More

I have been waiting for three parts since April. I took my vehicle for an oil change, and the lady mentioned the parts had arrived. Unfortunately, no one was able to locate the parts. Therefore, th I took my vehicle for an oil change, and the lady mentioned the parts had arrived. Unfortunately, no one was able to locate the parts. Therefore, they had to place another order, and I am now waiting for the parts to arrive at the dealership. More

I had no appointment. They took me in and in. Ahour &1/2 gotta call its ready They took me in and in. Ahour &1/2 gotta call its ready More

All the personal at the agency are nice and friendly they try to help you try to help you More

Wait time to be acknowledged by Service Department staff was too long, especially when there were two manned and available stations. was too long, especially when there were two manned and available stations. More

Customer service is great. Nice and lean. Was able to get a ride home. The driver was nice and friendly. My vehicle was serviced in a timely manner. Nice and lean. Was able to get a ride home. The driver was nice and friendly. My vehicle was serviced in a timely manner. More