Gay Family Kia - Service Center

Great service! Pat really helped me out and went through the buying process as quickly as possible. Thank you. Pat really helped me out and went through the buying process as quickly as possible. Thank you. More

John in service was great! I called before I left Virginia and he made sure I'd be able to get an oil change/tire rotation which would be due while visiting my daughter's fami I called before I left Virginia and he made sure I'd be able to get an oil change/tire rotation which would be due while visiting my daughter's family in League City. I was able to wait while service was done and had no worries or trouble during the 1300 mile return trip to Virginia. Thanks so much for peace of mind! More

John Brittingham was very helpful and understanding about my situation with the lack of ac in my car. Thank you John! my situation with the lack of ac in my car. Thank you John! More

They treated us like family, from the time of purchasing to now. We would definitely come here to buy cars if we decided to get another Kia. to now. We would definitely come here to buy cars if we decided to get another Kia. More

Excellence service. I have never been disappointed. John kept me informed on everything. Thank you I have never been disappointed. John kept me informed on everything. Thank you More

John was extremely helpful and made sure he answered all my questions and kept in contact with me which is rare these days. my questions and kept in contact with me which is rare these days. More

It’s just awesome, customer friendly and very informative. Great service! I would recommend Gay Family KIA to anyone. informative. Great service! I would recommend Gay Family KIA to anyone. More

Great service and the service manager I believe his name was Brian went above and beyond to help me. name was Brian went above and beyond to help me. More

Overall ok. Sometimes seemed if I asked questions I was bothering them. Then my car was brought to the front and I said "Oh it is ready." The serviceman walked o Sometimes seemed if I asked questions I was bothering them. Then my car was brought to the front and I said "Oh it is ready." The serviceman walked outside and got in my car and drove it somewhere. He said nothing. He didn't say "Oh, no, we need to do one more thing." or somthing...ANYTHING. He just let me stand there thinking I was checking out. But I just sat down. They did fine, but he just didn't have the "customer" personality. And my tires were not aired up. But I guess I should be thankful because the last 2 times I had my car serviced they inflated them to 40 pounds when it clearly says 35 or 36. They could claim winter temps, but that was not it. They never went below 37, but if I drove it went up to 41! Maybe thinking I will buy tires from you all if they get ruined...not! Anyway, they are at 33 and 34, so I will go to Discount Tire and get them aired up. Just irritating. If I am having something done that I cannot verify if the 24 point check was done (since they don't go over it with you), you want to trust the place. Gay Family Kia is convenient, but they haven't earned my trust. I may just go elsewhere next time. Below you ask how the quality of service is. How do I know? I am not seeing them as they do (or not do) the work. And it has only been a week and I rarely drive. So we shall see. More

You all doing good job. Make is comfortable. Nice for us to sit wait on car be ready Make is comfortable. Nice for us to sit wait on car be ready More