Gay Family Kia - Service Center

Great help to me . very wonderful even during a thunderstorm. It was very busy but you were not rushed. Loved it! very wonderful even during a thunderstorm. It was very busy but you were not rushed. Loved it! More

They were fast courteous got the job done and made sure I was very comfortable and gave me a ride home and pick me up on time I would definitely recommend their service to everybody.. was very comfortable and gave me a ride home and pick me up on time I would definitely recommend their service to everybody.. More

What was done was ok but still need to return to finish upgrades to my vehicle upgrades to my vehicle More

Gay Family Auto is great because they usually do a fantastic job at working on a vehicle and completing the work at or below the estimated holding days. fantastic job at working on a vehicle and completing the work at or below the estimated holding days. More

They were quick to take my vehicle in and did a good job with the repair. with the repair. More

Quality service. Considerate employees. Thorough and good work. Appreciated the explanation of the problems found and repairs made. Considerate employees. Thorough and good work. Appreciated the explanation of the problems found and repairs made. More

Who is Samuel Perez? I spoke to Brad Corona. This is a ridiculous survey, really. I spoke to Brad Corona. This is a ridiculous survey, really. More

Brad the service manager has been very helpful and accommodating from the first time I went there years back up until now. I’ve had bad experiences with some of the service agents back then but I’m gl accommodating from the first time I went there years back up until now. I’ve had bad experiences with some of the service agents back then but I’m glad those people are not working there anymore. Brad the manager is the only one left that I can remember that is still working in Gay Kia when I first became a customer back in 2016. I am so glad he is still works there as he been always helpful and consistent in the way he interacts with the customers. I was contemplating in trading my Kia Sorento for a different make just to avoid going back to Gay Kia because of how a service agent treated me back then since its the only Kia center near me but since Brad is still the manager and those agents were gone I decided to keep my car because its still reliable. I hated that back then that service agents were very shady in giving me quotes and didn’t explain what the things needs to be done and how much it’s going to be. This time, Billy was my service agent and so far he has been treating me right and was also helpful in the explaining and making me understand my quotes. Gay Kia is lucky to have them working for their company. I like that they have a comfortable waiting area with drinking water and coffee available for customers. Keep it up Gay Kia and more power to you. More

John was wonderful to work with and he took care of everything that I needed. everything that I needed. More