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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.5
210 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 211 reviews

May 10, 2024

Kevin Scott went above and beyond to get my car serviced the same day without me having to make a second trip. He communicated with me on when my car would be ready and was friendly and polite. Thank you Ke More

by sheamullican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto
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Helpful
May 09, 2024

Will not be back to this dealership for service or sales. Mislead by services offered on promotional advertising and cost of services higher than competitors. Also, tried to upsell on many things that were n More

by Brian H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Helpful
May 06, 2024

I was very displeased with the amount of time it took to get the service and the communication between Gene Messer dealerships. More

by kim.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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May 07, 2024 -

Gene Messer Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 02, 2024

Gene messer Chevrolet Lubbock, Texas, went out of their way to make sure I was satisfied. I have to praise Daniel my sales agent. He worked so hard for me and I would recommend him as the BEST sales agent More

by charlieoneal8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 04, 2024 -

Gene Messer Chevrolet responded

It sounds like you had an exceptional experience at Gene Messer Chevrolet with Daniel as your sales agent! We're thrilled to hear that Daniel went above and beyond to ensure your satisfaction and that you would recommend him as the best sales agent ever. Thank you for sharing your positive feedback. Thank you for choosing us!

Helpful
May 01, 2024

GREAT communication, great service, great staff, great deal, everything went GREAT. I would recommend this dealership to everyone. More

by coxrobin48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan and Scott
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May 03, 2024 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 01, 2024

Jonathan is the best dealership employee I have ever done business with, and I have bought over a dozen new vehicles in the last 30 years. More

by fastjimmie8869
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 04, 2024 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We're thrilled that Jonathan provided you with the best sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 29, 2024

Excellent experience, no pressure. Staff was very knowledgeable. We felt that we got the most out of our trade in and ended up with a beautiful 2024 Silverado High Country 1500. We eve More

by Troy D. Turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamin Sawaneh
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May 02, 2024 -

Gene Messer Chevrolet responded

It's wonderful to hear about your excellent experience at the dealership! Getting a beautiful 2024 Silverado High Country 1500 and lower payments sounds like a fantastic deal. Enjoy your new truck!

Helpful
April 28, 2024

They had my car for a week, did not resolve why check engine light comes on and off with a message stating engine pressure drop. More

by joemoore103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Soto
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Apr 30, 2024 -

Gene Messer Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 25, 2024

My salesman Jeremy Lucio was very courteous and accommodating.we are very pleased with our 2024 Trax. Thank you all at Gene Messer Chevrolet More

by rndllmorseRandall Morse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Johnson Jeremy Lucio Lisa Standke
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Apr 28, 2024 -

Gene Messer Chevrolet responded

That's fantastic to hear! Jeremy's courteous and accommodating service, along with your satisfaction with the 2024 Trax, makes for a great experience at Gene Messer Chevrolet. Enjoy your new vehicle!

Helpful
April 24, 2024

Best experience in a long time. They were very professional, got the work done and were respectful. Very nice driver who took us home and took us back to the dealer to pick our car More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David brewer
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Apr 27, 2024 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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