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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
463 Reviews
Call Dealership (806) 747-3211
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1302 S Loop 289

Lubbock, TX

79412

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Showing 463 reviews

October 23, 2024

Very quick and easy purchasing experience. There was no pressure and the staff was very helpful. More

by tylervance246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lucio
Report | Print
Oct 25, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2024

Excellent service like a friend and neighbor. Service complete and overall support from GM on factory recall issue. Happy and a pleasure to wait in lounge for the necessary upgrades and routine M More

by Allan Jaworski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kennard
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Oct 25, 2024 -

Gene Messer Chevrolet responded

Hi Allan, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 26, 2024 -

Allan Jaworski responded

Thanks John Customer service means a lot. Nice to talk about how I use my truck and where it takes me.

October 23, 2024

I was able to drop my truck off and have it fixed within two weeks. I was in constant communication with Gauge the entire time. More

by Brothersbrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Report | Print
Oct 25, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

Awesome! !!!! Customer service did great diagnosing my truck in a timely manner. I will recommend all my friends More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Oct 25, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2024

Excellent service department. Kevin was very friendly, explained everything and was able to add and complete the vehicle recalls. More

by Lmhowell90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 25, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Gene Messer Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gene Messer Chevrolet!

October 17, 2024

This dealership and the service personnel are all very honest and hard-working. I’d recommend them anytime. More

by landdiane62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name, but he’s good
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Oct 19, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Thanks again for the recommendation, and have an amazing day!

October 15, 2024

Bailey Cooper was very helpful finding the right truck for me. Great customer service. Definitely will purchase from here again. More

by Kaedent22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Cooper
Report | Print
Oct 17, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Great service good customer communication and quick turnaround time... I will definitely be back in the future More

by jaaronroyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
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Oct 18, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

October 14, 2024

Great experience . I always enjoy the good customer service and quick work on my vehicles More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Oct 18, 2024 -

Gene Messer Chevrolet responded

Hi Cody, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

It was a great experience in dealing with people who are truly interested in what your needs are. Then they doing everything they can to fulfill that need the way you have asked them to. They are not the h More

by Lloyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lucio, Mitchell Wim, Jacob Heggnob
Report | Print
Oct 13, 2024 -

Gene Messer Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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