
Gene Messer Chevrolet
Lubbock, TX
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The service was really good. Brandon was very greeting and polite. We were able to have a conversation not like other places where you can’t get a word out of them. Brandon was very greeting and polite. We were able to have a conversation not like other places where you can’t get a word out of them. More
Ruby polite and professional on original inquire of service and with follow up call to schedule appointment. Josh has great customer service skills. Josh professionally informed me of service pr service and with follow up call to schedule appointment. Josh has great customer service skills. Josh professionally informed me of service process and treated me with care and relieved any anxiety I had about leaving my vehicle for service More
They are over booked for service. An oil change and tire rotation took 2 ½ hours. Our advisor was kind and professional. However, we asked another advisor about the status of our s An oil change and tire rotation took 2 ½ hours. Our advisor was kind and professional. However, we asked another advisor about the status of our service and that advisor was rude and scolded us saying that we had not been there for 2 hours yet. (We were 3 minutes away from being there for 2 hours) Although our advisor was amazing, I would not recommend having your vehicle serviced at this location. More
Service got my truck in and diagnosed quickly. Repair was done in a timely manner and my service advisor Brendon was attentive, understanding and very helpful in resolving my issues. Definitely wi Repair was done in a timely manner and my service advisor Brendon was attentive, understanding and very helpful in resolving my issues. Definitely will be back for all my future service needs. More
Not the best customer service experience with the service department. Josh, the supervisor, was helpful and knowledgeable. I would suggest requesting his assistance, if you are not receiving the proper suppo department. Josh, the supervisor, was helpful and knowledgeable. I would suggest requesting his assistance, if you are not receiving the proper support. More