Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
670 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

Directions

By Type

Showing 670 reviews

February 21, 2026

Very friendly, professional and courteous staff. Kept me updated and called if they needed to do something extra. Efficient and quick to get my car back on the road. More

by mimi23tutu255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge in service
Report | Print
Feb 25, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2026

Gene Messer Chevrolet took care of me as soon as the tow truck go to the dealership. Josh kept me informed of every step and solution process. I appreciate the transparency and work ethic that went into fi More

by rebecca.cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Feb 12, 2026 -

Gene Messer Chevrolet responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 06, 2026

This dealership provides excellent care and maintenance for our vehicle. We wouldn’t think of taking it anywhere else. More

by Alexisherrera1802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Feb 09, 2026 -

Gene Messer Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2026

Right front bumper looks like they scraped something,had tires balanced and all have different pressures. More

by ortad196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kenard
Report | Print
Feb 06, 2026 -

Gene Messer Chevrolet responded

Thank you for your feedback. We will be reaching out directly today so that we confirm the location of damage and cross reference with photos that were taken upon arrival.    Michael Wims | General Manager mwims@Group1Auto.com

February 03, 2026

Very easy to work with. Would recommend this dealership to others. Salesman was really nice and caring and willing to help whatever it took to get my situation accomplished. More

by coreyfurr15
Recommend Dealer
Yes
Employees Worked With
Eliodoro Valdez
Report | Print
Feb 06, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Very good sales men did everything he promised me and that is rare nowadays Great service! More

by gilbert ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Feb 06, 2026 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

The salesman we worked with was helpful and knowledgeable. The process was easy and quick! More

by thehorse0765
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Feb 04, 2026 -

Gene Messer Chevrolet responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

Loved the service and the people! ! Very clean facilty!! Loved how they explained my services to me. More

by dbegay0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel ordanez
Report | Print
Feb 04, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2026

Brandon and Janel were very courteous, helpful, and friendly. Brandon explain to me what’s gonna be done before they did the job and I appreciate that. More

by George Aboushadid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and janell
Report | Print
Feb 02, 2026 -

Gene Messer Chevrolet responded

Hi George, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2026

Fast service Tech very thorough Fast check in Fast check out Informative Easy to navigate email More

by gabe4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Feb 02, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
3
...
67