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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
511 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 511 reviews

July 07, 2024

I have always had great customer service! I recommend this Gene Messer. I had a bad experience at another Chevy house and won’t do that again! More

by Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horrell
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Jul 08, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Gene Messer Chevrolet

June 16, 2024

Excellent customer service and great waiting area. Satisfaction satisfied with everything and Thomas was very courteous and helpful More

by snschr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jun 17, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy you found Thomas to be so supportive during your experience here at Gene Messer Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

The service department was very polite and helpful. Work was performed on time and everything was done. We would certainly recommend them to family and friends More

by kaylhutcheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 15, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet!

June 12, 2024

Great service friendly nice staff got me in and out would highly recommend definitely will be coming back. More

by Surgkane90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 13, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Professional. service. exceeded expectations. Competitive on price. Cane in under estimate on length of repair. Would recommend. More

by Freddys0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name- female
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Jun 13, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Great options! ! Jeremy knew his stuff. Walked away with a very nice truck. Recommend to anyone More

by formansteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jun 09, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 07, 2024

The service at the store was poor. No call back after status call. Service department error causing the alignment problem. No apology. More

by patrick.hunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janel
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Jun 12, 2024 -

Gene Messer Chevrolet responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

June 06, 2024

Came in to have transmission serviced. Friendly and prompt service. Had it done when they said they would and at a fair price. More

by swhensley59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto
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Jun 07, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

The dealership was great and the buying experience was probably the best I have ever experienced. More

by Leslie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Rivas
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Jun 07, 2024 -

Gene Messer Chevrolet responded

Leslie, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

I appreciate the ease of making my appointment and the attention to my concerns. My service tech treated me with care. Thank you Hector! More

by dnorris.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Collazo
Report | Print
Jun 05, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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