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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
480 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 481 reviews

May 04, 2025

Gene Messer Chevrolet is a great business to get Oil Changes and your vehicle served. I have been using Gene Messer Chevrolet for 10 yrs now. I only have positive things to say about the service I have More

by Texas Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 06, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2025

Serviced transmission and can't get it right, leaks every time we've driven it jime More

by Susanteach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas, Ted, John
Report | Print
May 07, 2025 -

Gene Messer Chevrolet responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at dillon2@group1auto.com so we can work toward a resolution. John Dillon Service Manager

May 03, 2025

Everyone was super nice and helped me above and beyond. I felt very welcome and taken care of. More

by Breannbrady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landry Perry
Report | Print
May 06, 2025 -

Gene Messer Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

May 02, 2025

Great customer service! In and out oil change & tire rotation in less than 30 minutes!! More

by karterlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
May 05, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Represents the brand well. Appropriate time frame. Offered to get me an uber on them. 5 stars More

by Robertfeath04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 05, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2025

Everything was great! The transaction was quick and smooth. Diego was so friendly and helpful. More

by Sarah J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
May 04, 2025 -

Gene Messer Chevrolet responded

Hi Sarah, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. We hope you have a great day!

April 30, 2025

Very Nice dealership lotta friendly people made my car have oil change. Oil change was very nice. Very good. More

by jgresham2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
May 02, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2025

Rep was really nice, but it took over 2 hours to get my truck back, mind you I had an appointment and got their early, rep did mention they were really busy maybe they should not schedule that many clients More

by elviamartinez08.em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Apr 29, 2025 -

Gene Messer Chevrolet responded

Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me at mwims@GeneMesser.com so we can discuss this further. Michael Wims General Manager

April 25, 2025

I had a good experience and all the sales people here are awesome and I will be going back! More

by ridgephall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lucio
Report | Print
Apr 28, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

Great service. Very friendly, knowledgeable and was very helpful and polite. I would go back for another purchase More

by Kbcframing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Apr 28, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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