Back

Gene Messer Chevrolet

Lubbock, TX

4.7
521 Reviews

1302 S Loop 289

Lubbock, TX

79412

Directions

By Type

Showing 521 reviews

June 21, 2025

Very helpful people, we're really happy with the service that we had at this dealership , thank really very much More

by marthaSilvercg1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny jimenez
Jun 25, 2025 -

Gene Messer Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

The service was good, although the wait was longer than expected the staff made sure I was a priority. More

by sowell.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Jun 24, 2025 -

Gene Messer Chevrolet responded

Thank you for the great review! We apologize for the longer wait, but we're so glad to hear our staff made sure you were taken care of. We truly value your business and hope to see you again soon! Michael Wims General Manager

June 18, 2025

I received excellent service & Joshua took good care of me. The waiting room was very comfortable More

by Janet poole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua webb
June 18, 2025

Joshua met me and immediately started the check in process. The service was completed on time. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 20, 2025 -

Gene Messer Chevrolet responded

Hello Bill, we're happy you found Joshua to be so supportive during your experience here at Gene Messer Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2025

Great Service. Appointment was easy to book and they kept me right on schedule. Ramiro in parts and Roy are also real good dudes! More

by SHMARTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Ramiro, Roy
Jun 20, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2025

Warm and friendly staff in a sparkling clean, spacious and inviting facility. My salesperson was especially kind. More

by marcdavidirwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Cooper
June 17, 2025

Professional, friendly, and honest. Salesman was easy to work with, and very personable. Great olace More

by Drewfaulk9709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ehsan
June 15, 2025

To help increase sales for your location, I would encourage you to assess vehicles that come in for recalls, maintenance, or other reasons to see if there is any preventative maintenance, additional More

by Libra84lag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janel
Jun 23, 2025 -

Libra84lag responded

No has contacted me in regards to my experience

Jun 24, 2025 -

Gene Messer Chevrolet responded

I’m sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Michael Wims | General Manager mwims@Group1Auto.com

June 14, 2025

I was truly impressed with the exceptional service I received. The attention to detail and personalized care were remarkable. It's evident that providing excellent service is a top priority. This leve More

by andrescriado19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge janel
Jun 15, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

I was satisfied with the results of the repair of my air conditioner on my GMC Canyon More

by Jeffkoym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 15, 2025 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!