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Gene Messer Chevrolet

Lubbock, TX

4.7
461 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 461 reviews

April 16, 2025

Service Department was excellent in getting my vehicle repaired to help me get back home. More

by Gerd60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon, Josh
Apr 18, 2025 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

Ruby ,was very helpful and knowledgeable. She understood everything I needed to have done to my vehicle. And the atmosphere was great, we enjoyed the sport Channel that was on TV More

by Andres and Priscilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby
Apr 15, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2025

The service department was very good at taking care of me and making sure all things where fixed and did it in a timely manner More

by s.hill11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Rudy
Apr 15, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

Ten out of ten ! would recommend super easy to do buisness with and wide variety of vehicles to choose from 💯👍 More

by William.hahn21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Rivas
Apr 15, 2025 -

Gene Messer Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

Why is there a shop charge for invoice. . It didn't show until after it was finalized More

by rachaelruiz18
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service manager
Apr 10, 2025 -

Gene Messer Chevrolet responded

I’m sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Michael Wims General Manager mwims@GeneMesser.com

April 07, 2025

Excellent service from both parts and service personnel would recommend dealership to everyone, looking forward to next appointment More

by galarza.g1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Soto, Ramiro Rodriguez
Apr 10, 2025 -

Gene Messer Chevrolet responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 05, 2025

I tried to leave Lubbock this morning at 6 o’clock my 2021 pick up would not start. I reached out to Jean Messer Chevrolet. They were very nice and accommodating. They installed two new batteries and che More

by Steelhammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Apr 08, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

Even though I did not get my vehicle serviced yet, they did a thorough diagnosis of things needed and separated them out so I can decide which items I want to service. They were friendly and easy to conta More

by Phaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Apr 07, 2025 -

Gene Messer Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 02, 2025

Very professional and informative in every process, they took time to explain features and answered questions More

by Chernandez280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, hutson and a couple others but I don't remember names
Apr 02, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 02, 2025

People very pleasant and very clean and kid friendly environment. My granddaughter enjoyed the wait time and I did as well. I had some time to work on my school assignments while I waited for my vehicle More

by mlouisa3298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The entire team were nice
Apr 02, 2025 -

mlouisa3298 responded

Thanks guys for the friendly environment