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Gene Messer Chevrolet

Lubbock, TX

4.8
766 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 766 reviews

September 22, 2026

GM was so nice and the service was great even at 7am, thank you so much!! More

by Mariacast0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dillon
Sep 24, 2026 -

Gene Messer Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2026

Very professional service. Waiting room nice and clean. Highly recommend and will continue to have vehicle serviced here. More

by delsrod68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horrell
Sep 23, 2026 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2026

Joshua in service department was very helpful n he did a great job in helping me. More

by aguirreadolfo474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua in service department, helped me out n he did a great job, he is a great employee.
Sep 21, 2026 -

Gene Messer Chevrolet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Hub City. Please don't hesitate to reach out to us if there's anything more we can do!

September 17, 2026

They have always been very kind and helpful to me when I have taken my car in for service More

by Rakhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 18, 2026 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2026

I came in today as a walk-in for an oil change, Josh was very kind and helpful. I appreciate with how fast the oil change went since I didn't have an appointment. More

by HEATHERGRANDFIELD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 18, 2026 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2026

Everyone there has professional attitude and are always ready to help you with whatever you need done More

by Lanceburleson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landen
Sep 18, 2026 -

Gene Messer Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2026

Had a great experience here! Kevin was absolutely wonderful to work with. They fixed my car, took care of the recalls, and made the whole process quick and easy. Everyone was hel More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto
Sep 18, 2026 -

Gene Messer Chevrolet responded

Hi Courtney, we are so happy to read such a great review about Group 1 Chevrolet Hub City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2026

Great service department, noticed Core Values in the waiting room (Integrity, Transparency, Professionalism, Teamwork, and Respect). This Team lives up to the core values from the time you show up til w More

by SKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John & Janel
Sep 15, 2026 -

Gene Messer Chevrolet responded

Hi, thank you so much for your positive comments about Group 1 Chevrolet Hub City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2026

We bought our car last November and the dealership has been very good as far as service and communicating with us. We had a small warranty item and it was taken care of quickly and correctly. Service writ More

by Goscd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas ( didn't catch his last name)
Sep 06, 2026 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2026

Eager to help,great people, great selection, car for right price,willing to work with us More

by jim.jensen172
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diego
Sep 06, 2026 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.