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Gene Messer Chevrolet

Lubbock, TX

4.8
683 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 683 reviews

March 03, 2026

Very easy to work with. They made it possible for my family and I to find a reliable vehicle. We are very thankful and recommend this location. Thank you Ryan! More

by Skywalkuh777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 06, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy you found Ryan to be so supportive during your experience here at Gene Messer Chevrolet. If you have any further questions, please don't hesitate to reach out!

March 03, 2026

Great service! In and out for an oil change without any issues. Highly recommend to anyone looking for a Chevy dealership More

by linds0094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 06, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

February 27, 2026

We drove two hours and it was well worth the drive, everyone, from the minute we drove up was fabulous and welcoming More

by Connert42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Garcia and Luis
Mar 02, 2026 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2026

Very friendly, professional and courteous staff. Kept me updated and called if they needed to do something extra. Efficient and quick to get my car back on the road. More

by mimi23tutu255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge in service
Feb 25, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2026

Gene Messer Chevrolet took care of me as soon as the tow truck go to the dealership. Josh kept me informed of every step and solution process. I appreciate the transparency and work ethic that went into fi More

by rebecca.cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 12, 2026 -

Gene Messer Chevrolet responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 06, 2026

This dealership provides excellent care and maintenance for our vehicle. We wouldn’t think of taking it anywhere else. More

by Alexisherrera1802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 09, 2026 -

Gene Messer Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2026

Right front bumper looks like they scraped something,had tires balanced and all have different pressures. More

by ortad196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kenard
Feb 06, 2026 -

Gene Messer Chevrolet responded

Thank you for your feedback. We will be reaching out directly today so that we confirm the location of damage and cross reference with photos that were taken upon arrival.    Michael Wims | General Manager mwims@Group1Auto.com

February 03, 2026

Very good sales men did everything he promised me and that is rare nowadays Great service! More

by gilbert ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 06, 2026 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Very easy to work with. Would recommend this dealership to others. Salesman was really nice and caring and willing to help whatever it took to get my situation accomplished. More

by coreyfurr15
Recommend Dealer
Yes
Employees Worked With
Eliodoro Valdez
Feb 06, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

Loved the service and the people! ! Very clean facilty!! Loved how they explained my services to me. More

by dbegay0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel ordanez
Feb 04, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.