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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
503 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 503 reviews

May 23, 2025

Jeremy Bell was wonderful to work with. He is a great salesman. The finance department worked hard to get us the best rate available. Its always a good experience with Gene Messer Chevrolet More

by rwbell1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bell
Report | Print
May 24, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy you found Jeremy to be so supportive during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

Gene Messer met all of my needs with minimal time loss. I am very pleased with the service I received at Gene Messer Chevrolet. Estephen was very accommodating and amazing to work with. More

by huseman579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteven Fabila
Report | Print
May 25, 2025 -

Gene Messer Chevrolet responded

Hi, thanks for your praise and kind comments about Estephen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2025

Always, great customer service! It wants 15 words, I only had four. Now I'm up to 15 now I can move forward. More

by byp247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, and the guy who checked me out when my car was done.
Report | Print
May 23, 2025 -

Gene Messer Chevrolet responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2025

Quick and easy great service. Called first thing in the morning to drop and had I’ll car down by 1. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto
Report | Print
May 23, 2025 -

Gene Messer Chevrolet responded

Hi Chris, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

May 19, 2025

It took a while to find our perfect pickup, but our sales associate Landry Perry stayed at it until he succeeded. Beautiful color and a really nice, quality truck with very low mileage. If you are looking fo More

by Doug McDonough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landry Perry, Jacob Hodnett
Report | Print
May 22, 2025 -

Gene Messer Chevrolet responded

Hello Doug, thank you for your kind review; we are happy to pass along your comments to Landry here at Gene Messer Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2025

the best dealership around west Texas, I done all my business with this dealership, and will continue, thanks. More

by cerbantezjohnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas David
Report | Print
May 20, 2025 -

Gene Messer Chevrolet responded

Hi, thank you so much for your positive comments about Gene Messer Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

They were very helpful and knowledgeable, especially Jeremy Lucio our salesman. He even showed use where to go for our oil change. More

by esmernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lucio and Lisa
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May 19, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

We did not have good customer service with the salesman. This is the 8th vehicle we purchased from Gene Messer. The communication was bad in the service was OK. More

by Dede.brocklehurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ehsan and Brendan
Report | Print
May 16, 2025 -

Gene Messer Chevrolet responded

I’m sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Michael Wims | General Manager mwims@Group1Auto.com

May 12, 2025

Extremely good service,friendly and very helpful. Everyone is knowledgeable and willing to help out. More

by dbhart13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thomas
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May 15, 2025 -

Gene Messer Chevrolet responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2025

Gene Messer Chevrolet is always my go to for all my service needs! Fast and excellent service! More

by tonyrebeccag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
Report | Print
May 13, 2025 -

Gene Messer Chevrolet responded

Hi, we are so happy to read such a great review about Gene Messer Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

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