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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.8
605 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 605 reviews

October 02, 2025

The service department has always been top notch. They are courteous and efficient. They will always have our business More

by rcwebb2559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Oct 04, 2025 -

Gene Messer Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

October 01, 2025

I believe that Gene Messer Chevrolet is by far the best dealership. I’m certain that they went above and beyond. More

by ChalbiGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Sorry.
Report | Print
Oct 04, 2025 -

Gene Messer Chevrolet responded

Hi, thank you so much for your positive comments about Gene Messer Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2025

Communicated well. Very fast and friendly service. The service advisor kept me informed and my truck was completed on time. More

by Cecilmartinez314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
Report | Print
Oct 03, 2025 -

Gene Messer Chevrolet responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2025

The service was thorough with regular updates and I was notified when it was ready for pick up More

by KLaverty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel Ordonez
Report | Print
Oct 04, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2025

Very clean and welcoming. Staff are knowledgeable and kind. Waiting area is neat and clean More

by Grantalexis12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Janel
Report | Print
Oct 03, 2025 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

From the first phone call with Jonathan everything went great he explained everything and it all worked just like he said. I will be talking to Jonathan when we buy our next vehicle. More

by theonebellboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Sep 27, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! If you're ever in need of more help, please let us know!

September 25, 2025

Brendon was helpful and courteous, kept me informed about my vehicle service, provided tracking details and promised to call when it was ready. I was very impressed. More

by janettecage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Sep 27, 2025 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brendon here at Gene Messer Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2025

Excellent service, employees are very kind, patient, caring and pay attention to detail which makes for a pleasurable experience!!! More

by Rbeebe2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diago and Cole
Report | Print
Sep 25, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Brendon provided great service. He kept me update on the status of my repair. He was extremely kind More

by Ajohnson3484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Sep 20, 2025 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2025

Always courteous, fast and helpful. Very good quick service. Would recommend to others for vehicle service. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Sep 20, 2025 -

Gene Messer Chevrolet responded

Hello Brad, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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