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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.5
215 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 215 reviews

March 07, 2024

Bailey was great, we will be back to see him in the future. He was very helpful and the rest of the staff was very friendly as well. More

by sarahe0914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Cooper, Lisa in finance
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Mar 10, 2024 -

Gene Messer Chevrolet responded

Thank you for sharing your positive experience with Bailey and the rest of our staff. We're delighted to hear that Bailey was helpful and that you had a friendly experience at our dealership. Your satisfaction is important to us, and we look forward to assisting you with any future needs. We appreciate your business and look forward to serving you again in the future!

Helpful
March 03, 2024

Excellent service! Very professional and friendly. Service technician was great. He kept up with us regarding our car constantly. . More

by grieder15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Garcia
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Mar 08, 2024 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 01, 2024

Just loved Maria Reyna she was awesome, and very helpful. Loved doing business with her More

by Rosalindaperez1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria reyna
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Mar 13, 2024 -

Gene Messer Chevrolet responded

We're delighted to hear that Maria was awesome and very helpful during your experience. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to her. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

Helpful
March 01, 2024

They were very helpful and made the buying process very painless and I would highly recommend them to everyone! More

by jhenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior
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Mar 03, 2024 -

Gene Messer Chevrolet responded

We're thrilled to hear that you found them very helpful and that the buying process was very painless. Your recommendation means a lot, and we appreciate your positive feedback. I Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
March 01, 2024

Dealership is clean and not outdated. Staff is friendly and refreshments were available while you wait. More

by Dustbowlelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sauseda
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Mar 13, 2024 -

Gene Messer Chevrolet responded

We're pleased to hear that you found the dealership clean and not outdated and that the staff was friendly. Providing a comfortable environment with refreshments is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

Helpful
February 27, 2024

Very friendly and professional. Had a new truck in a couple of hours with the financing and payments I wanted. I definitely will recommend this dealer to friends that also need a More

by gleiker1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Brewer
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Mar 02, 2024 -

Gene Messer Chevrolet responded

Thank you for taking the time to share your positive experience! It's great to hear that you found the team at Gene Messer Chevrolet to be very friendly and professional. We appreciate your recommendation to friends. Congratulations on your new truck, and happy driving!

Helpful
February 27, 2024

Somewhat quick with oil change, normally at dealerships for 3 hours, this one only one. More

by chop-niftier.0w
Recommend Dealer
Yes
Employees Worked With
Hector collazo
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Mar 02, 2024 -

Gene Messer Chevrolet responded

It's great to hear that you had a relatively quick oil change experience, completing the service in just one hour. We appreciate your feedback!

Helpful
February 27, 2024

Convenient, service when promised, service specials, Good people working there, Clean environment and customer area Albert Ramirez More

by Engineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name of service man
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Mar 02, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 27, 2024

Had a pleasant experience dealing with Michael Saucedo salesman got us the deal we wanted even helped us on his day off Thank you Michael!!! More

by rlgarcia1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Saucedo
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Mar 02, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 25, 2024

Good service. Atmosphere is just wonderful. People have smile on their faces. Wonderful customer service overall More

by frenship13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Feb 27, 2024 -

Gene Messer Chevrolet responded

We are glad to hear that you had a positive experience with the service at our dealership! A welcoming atmosphere and friendly faces can certainly enhance the overall customer experience. Safe travels and have a great day!

Helpful
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