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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
463 Reviews
Call Dealership (806) 747-3211
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1302 S Loop 289

Lubbock, TX

79412

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Showing 463 reviews

March 28, 2025

The salesman Ehsan was friendly and knowledgeable. The sale went smoothly and hassle free. The facility was clean and inviting. It was stress free and that is a huge deal when making such a big invest More

by kmfisher2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ehsan
Report | Print
Mar 30, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

The staff at Gene Messer Chevy sets the standard for customer service-Janel, Gauge, Thomas, and Maria (who sold me my Equinox) are professional, friendly, knowledgeable. I could go on & on but I'd run o More

by jacquern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge, Thomas, Janel
Report | Print
Mar 24, 2025 -

Gene Messer Chevrolet responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

Brendon was so very helpful and made sure to take care of everything I came in for! His communication with me was very good and let me know about how every step was coming! I would highly recommend him and t More

by Cgsims1733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Mar 23, 2025 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

It’s quick no waiting customer service on point an real help full wit wat ever questions I have More

by Coastvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
For got
Report | Print
Mar 24, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Friendly staff, affordable they work for you clean environment fast service Smiling faces good cars More

by alicia_rodriguez79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Mar 22, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2025

Great customer service and got me in and out quickly. Had fresh coffee as well! More

by Eric.Guitierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Mar 22, 2025 -

Gene Messer Chevrolet responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 18, 2025

The wait for an oil change took over two hours, when I called to make an appointment, a lady told me that wasn’t necessary, I showed up and had to wait over two hours… I like this dealer, however, the ser More

by manny.rodriguez0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Mar 28, 2025 -

Gene Messer Chevrolet responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Michael Wims General Manager mwims@GeneMesser.com

March 17, 2025

As my first experience, Mr. Ehsan and the GeneMesser team made it easy, fast, perfect! More

by Sayeh Malekani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ehsan
Report | Print
Mar 21, 2025 -

Gene Messer Chevrolet responded

Hi Sayeh, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2025

We were traveling from Ft Worth to Lubbock for a dog trial. Got an error report on the emission system. We stopped at Messer Chevrolet and they got us right in diagnosed the problem and fixed my truck. More

by blkdogak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Mar 21, 2025 -

Gene Messer Chevrolet responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Everyone there was so polite and helpful. They all worked together to help us find what we were looking for. Thank you for everything More

by Carie G
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael S and Luios
Report | Print
Mar 20, 2025 -

Gene Messer Chevrolet responded

Hi Carie, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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