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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.5
221 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 221 reviews

March 01, 2024

Dealership is clean and not outdated. Staff is friendly and refreshments were available while you wait. More

by Dustbowlelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sauseda
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Mar 13, 2024 -

Gene Messer Chevrolet responded

We're pleased to hear that you found the dealership clean and not outdated and that the staff was friendly. Providing a comfortable environment with refreshments is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

Helpful
February 27, 2024

Very friendly and professional. Had a new truck in a couple of hours with the financing and payments I wanted. I definitely will recommend this dealer to friends that also need a More

by gleiker1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Brewer
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Mar 02, 2024 -

Gene Messer Chevrolet responded

Thank you for taking the time to share your positive experience! It's great to hear that you found the team at Gene Messer Chevrolet to be very friendly and professional. We appreciate your recommendation to friends. Congratulations on your new truck, and happy driving!

Helpful
February 27, 2024

Somewhat quick with oil change, normally at dealerships for 3 hours, this one only one. More

by chop-niftier.0w
Recommend Dealer
Yes
Employees Worked With
Hector collazo
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Mar 02, 2024 -

Gene Messer Chevrolet responded

It's great to hear that you had a relatively quick oil change experience, completing the service in just one hour. We appreciate your feedback!

Helpful
February 27, 2024

Convenient, service when promised, service specials, Good people working there, Clean environment and customer area Albert Ramirez More

by Engineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name of service man
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Mar 02, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 27, 2024

Had a pleasant experience dealing with Michael Saucedo salesman got us the deal we wanted even helped us on his day off Thank you Michael!!! More

by rlgarcia1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Saucedo
Report | Print
Mar 02, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 25, 2024

Good service. Atmosphere is just wonderful. People have smile on their faces. Wonderful customer service overall More

by frenship13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Feb 27, 2024 -

Gene Messer Chevrolet responded

We are glad to hear that you had a positive experience with the service at our dealership! A welcoming atmosphere and friendly faces can certainly enhance the overall customer experience. Safe travels and have a great day!

Helpful
February 21, 2024

I recently purchased a car off the Internet from them, flew from Colorado to Lubbock to pick it up. Transaction went as smooth as can be, car was exactly how they explained it to me. More

by Greatlawn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Feb 22, 2024 -

Gene Messer Chevrolet responded

We are glad to hear that your car purchase and the overall transaction went smoothly. It's great when expectations are met, especially when buying a car remotely. Safe travels in your new car!

Helpful
February 14, 2024

Kevin is very professional and prompt to help, took in some coupons and helped with some keyless issues. Thank you More

by raulmreyna1205
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 16, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 08, 2024

Cisco was very professional and courteous. He walked me through the whole process up to closing my door! More

by A Barrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco
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Feb 10, 2024 -

Gene Messer Chevrolet responded

Thank you for your positive feedback about Cisco! We're pleased to hear that he was very professional and courteous, guiding you through the whole process up to closing your door. Your satisfaction is our priority, and we appreciate your kind words. We appreciate your business and look forward to serving you again.

Helpful
February 08, 2024

Very helpful. They were very communicative and were very kind. Heck yeah I love this place. More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 10, 2024 -

Gene Messer Chevrolet responded

Thanks a million for the shout-out! We aim for helpfulness, top-notch communication, and a dash of kindness. Heck yeah, we love having you here too! If you ever need anything else, we've got your back.

Helpful
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