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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
560 Reviews
Call Dealership (806) 747-3211
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1302 S Loop 289

Lubbock, TX

79412

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Showing 560 reviews

July 02, 2025

Great job as always The rest of this is just because I have to write at least 15 words More

by Tlee3373
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Rivas
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Jul 04, 2025 -

Gene Messer Chevrolet responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

July 02, 2025

John G. Was amazing. He took the time to show me different vehicles. Once I chose one, he made the buying process so easy! More

by tammygonzales2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gonzales
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Jul 04, 2025 -

Gene Messer Chevrolet responded

Hi, thanks for your praise and kind comments about John. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Quick. ..but little or no communication bout the final price before the work was done...was told after the work was done More

by Icnitanash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jul 03, 2025 -

Gene Messer Chevrolet responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out so we can work toward a resolution. Michael Wims General Manager mwims@Group1Auto.com

June 27, 2025

Great experience! Louis and Diego helped me through out . Questions answered and a no nonsense process and pricing . More

by Shuruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego and Louis
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Jun 28, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy you found Louis and Diego to be so supportive during your experience here at Gene Messer Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2025

Service representative (Ruby) was very informative throughout the process. Great Job. Great work competed on my truck. More

by longoriash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
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Jun 30, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ruby here at Gene Messer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

The service department here at Gene Messer Chevrolet is the BEST service department I’ve been through. I’ve been through other service departments like gene messer Toyota and they have been horrible with c More

by floreslazarus12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
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June 25, 2025

My vehicle was processed within five minutes of my arrival. The service writer was very nice and helpful. He invited me to their lounge to enjoy a cup of coffee or a water and enjoy some popcorn. More

by santoschavez969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Jernigan
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Jun 26, 2025 -

Gene Messer Chevrolet responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2025

Kevin and the service team do a great job taking care of us! Every time More

by codyandash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto
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Jun 25, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

June 21, 2025

Lamin was such a great a great help. He worked so hard at getting me the price I needed. He was kind enough to pick me up at the rental place. More

by Nikaroni1963
Recommend Dealer
Yes
Employees Worked With
Lamin. He was so polite and such a hard worker
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Jun 23, 2025 -

Gene Messer Chevrolet responded

Hi, thank you so much for taking the time to leave a review! We are so happy to hear that Lamin went above and beyond to make sure you were taken care of. We truly appreciate your business and hope to see you again soon!

June 21, 2025

Very helpful people, we're really happy with the service that we had at this dealership , thank really very much More

by marthaSilvercg1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny jimenez
Report | Print
Jun 25, 2025 -

Gene Messer Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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