Gene Messer Ford of Lubbock

Great service department and the staff was very understanding and kept in touch the whole time! understanding and kept in touch the whole time! More

Great experience, Barbara, Johny, Glenn and the technicians always do a great job. They return my vehicle back to me repaired, recalls completed and a clean vehicle. technicians always do a great job. They return my vehicle back to me repaired, recalls completed and a clean vehicle. More

There are 2 ford dealerships in town. I prefer Gene messer to the competition, handsome down. I prefer Gene messer to the competition, handsome down. More

Mike and Noah were both very communicative and responsive about the status of my vehicle. about the status of my vehicle. More

Very efficient and clear service process. I made an appointment online and received same day service. I appreciated the frequent updates and communication. I made an appointment online and received same day service. I appreciated the frequent updates and communication. More

Just traveling when I ruined a tire. Noah was extremely helpful in dealing with my warranty and getting my tire replaced. Noah was extremely helpful in dealing with my warranty and getting my tire replaced. More

Efficient, friendly, very helpful on first visit and 2nd. Barbara , Lincoln specifically is outstanding representative Barbara , Lincoln specifically is outstanding representative More

Barbra was very friendly and caring person . Her expertise and attention to detail is as awesome as. Her expertise and attention to detail is as awesome as. More

Very responsive, kept me informed, excellent service advisor. Would have been nice if they had run the car through the car wash. advisor. Would have been nice if they had run the car through the car wash. More

Service writer was very helpful and kind. Mechanic also was very informative on my problems with my veh. Sure Mechanic also was very informative on my problems with my veh. Sure More