Gene Messer Ford of Lubbock

The sales team was great help me out with my credit to get the car we wanted get the car we wanted More

Was a good experience and will go back. Never drove a ford before really like it so far Never drove a ford before really like it so far More

When I arrived I was greeted very prompt and courteous by Hope, was directed directly over to Tuff whom was very prompt in getting everything together for me on the Tundra, I was treated very professionally Hope, was directed directly over to Tuff whom was very prompt in getting everything together for me on the Tundra, I was treated very professionally by the financial team on getting what options I wanted in the truck and Yuff had the truck detailed and waiting for me when all was signed and ready to go, 100% satisfied customer More

Excellent in and out, convenient and easy, Noah was great to work with and the video is nice to see them actually doing everything. to work with and the video is nice to see them actually doing everything. More

They were very friendly and supportive. They got me an Uber to attend another appointment. They got me an Uber to attend another appointment. More

Extremely knowledgeable? Great customer service. Always know that I will receive fair pricing and good service. Great customer service. Always know that I will receive fair pricing and good service. More

The service advisor was great. He checked in on me and kept me updated. The price was good as well He checked in on me and kept me updated. The price was good as well More

Working out of town didn’t have all day to have my truck in the shop but Bill took of me very courteous, very professional and help me with any issue or questions I had I’ll recommend it one of the best vis in the shop but Bill took of me very courteous, very professional and help me with any issue or questions I had I’ll recommend it one of the best visits I ever had More

Gene Messer Ford has done excellent work on my 2005 Ford Ranger, though it is old they took care of it and the pricing is very affordable 👌 Ranger, though it is old they took care of it and the pricing is very affordable 👌 More

I would recommend this dealership to buy a car at, but their service department is terrible. For 5 yrs I have bought new cars here but every time I take my car in for a pre paid oil changes they do someth their service department is terrible. For 5 yrs I have bought new cars here but every time I take my car in for a pre paid oil changes they do something dumb like today. These idiots sent me a text after I leave telling me they recommend an engine air filter changed and said I denied it. No one ever asked me if I would let them change the filter. I buy cars every two years but my next one won’t be bought here because of all the problems I’ve had for 5yrs with their service department. More