Gene Messer Ford of Lubbock

The service agent was great. Issue was quickly identified and fixed. I was able to pick up my vehicle within two hours. Issue was quickly identified and fixed. I was able to pick up my vehicle within two hours. More

Great service for frequent customers. They always do right by me. They’ve completed multiple part installs for little or no labor costs, which have really helped maintain my vehicle. I al They always do right by me. They’ve completed multiple part installs for little or no labor costs, which have really helped maintain my vehicle. I always feel appreciated and they maintain transparency throughout any visit or repair. More

They help me a lot specially my sales rep I definitely go back on teh future and buy another truck in thw future back on teh future and buy another truck in thw future More

Barbara was amazing , I called dealership to confirm pickup service and she was on top of it and let me know what time they would be arriving and all my work was done with my Lincoln points and my car l pickup service and she was on top of it and let me know what time they would be arriving and all my work was done with my Lincoln points and my car looked beautiful after the courtesy wash & vacuum and everything was done so quickly and efficiently didn’t even need a loaner, which was offered to me. Thank you again Barbara true professionalism and customer experience. More

We were treated very well by Kirk, the salesman and by the finance person. Good experience. the finance person. Good experience. More

Devron has always been an amazing salesman to deal with. I purchased 3 vehicles from him with outstanding results. The dealership is clean and everyone is very helpful. I purchased 3 vehicles from him with outstanding results. The dealership is clean and everyone is very helpful. More

Great friendly service! Even better when they delivered my truck to me after they serviced the truck. Even better when they delivered my truck to me after they serviced the truck. More

Billy was courteous and answered all my questions. My car was ready before the promised time which is always a plus. My car was ready before the promised time which is always a plus. More

Still have not received my vehicle back. Took it in for a censor was told it was replaced, showed up to pickup vehicle and check engine light was still on indicating same code. Currently wai Took it in for a censor was told it was replaced, showed up to pickup vehicle and check engine light was still on indicating same code. Currently waiting for a call back. More

Noah took care of me quick and had all the issues I was concerned about addressed as well as my oils change and tire rotation! concerned about addressed as well as my oils change and tire rotation! More