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Gene Messer Ford of Lubbock

Lubbock, TX

Overview
Reviews
Vehicles
4.6
1,021 Reviews
Call Dealership (806) 793-2727

6000 19th St.

Lubbock, TX

79407

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Showing 1,021 reviews

August 12, 2025

Took my wife’s car in for a new water pump. Barbara took good care of us and kept us in the loop with updates. More

by eldre03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Orr
Report | Print
Aug 13, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

Noah was helpful, patient and informative, excellent people skills and treated me with respect as a woman and veteran!! More

by raven_heart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Aug 12, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2025

Xavier helped us get to Dylan was super helpful and helped us locate what we were looking for. Luis made out financing paperwork simple. More

by Baschraderdds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, Dylan, Luis
Report | Print
Aug 11, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2025

Very friendly, very helpful, always a pleasure dealing with them always do great work. Definitely recommend More

by Ahernandez860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Aug 10, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

This dealership has always been helpful. Glen helped me this time and he was very kind and hope to get him again. More

by Lhwillis7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
Report | Print
Aug 10, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2025

Cadyn stuff great job. Met me quickly to see how he could help. Kept in touch and was very professional. Excellent service. More

by Lhill1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadyn
Report | Print
Aug 06, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we're happy you found Cadyn to be so supportive during your experience here at Gene Messer Ford Lubbock. Feel free to reach out to us if you need anything. Have a wonderful day.

August 03, 2025

Josh Redding was a pleasure to work with. Go see him for a great deal. More

by Darlene Conner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Redding
Report | Print
Aug 04, 2025 -

Gene Messer Ford of Lubbock responded

Darlene, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you have any further questions, please don't hesitate to reach out!

August 03, 2025

Very friendly people great to see so many people at 7. 00 AM I knew my car would be done fast More

by Cholmes117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Aug 04, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2025

Very polite and responsive. Thanks to Kirk and Luis, we were able to get the car we wanted. More

by tspencerbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk, Luis
Report | Print
Aug 03, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2025

Fast and quality service . Got me in and faster than I thought was even possible. More

by Eddie D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Aug 03, 2025 -

Gene Messer Ford of Lubbock responded

Hi Eddie, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

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