Gene Messer Ford of Lubbock

Always have a good experience here. Purchased the car here in November and brought it in today for oil change and tire rotation. Britton made sure everything went smoothly and Jacob s Purchased the car here in November and brought it in today for oil change and tire rotation. Britton made sure everything went smoothly and Jacob sent a clear/concise video showing what he had done under the hood prior to the requested service. No complaints! More

Totally satisfied and great deal. Sales person very knowledgeable and helpful. I would recommend dealership to anyone who is interested in purchasing a vehicle. Sales person very knowledgeable and helpful. I would recommend dealership to anyone who is interested in purchasing a vehicle. More

Audri-ana was very helpful and took care of our service needs. The technicians and advisors are professional and courteous. needs. The technicians and advisors are professional and courteous. More

Great Service and very reliable. Got me in and out in a timely manner and kept me informed the entire time. Got me in and out in a timely manner and kept me informed the entire time. More

They're great dealership with integrity they're really nice and honest .Tuff is a young kid with a lot of potential and he's a great salesman nice and honest .Tuff is a young kid with a lot of potential and he's a great salesman More

Angil did a great job staying on top of and keeping me informed on repair which I was told would be two weeks out but was done in 9 days. informed on repair which I was told would be two weeks out but was done in 9 days. More

This was one of the BEST experiences we've had buying a vehicle! Thanks Devron!! vehicle! Thanks Devron!! More

Checking in was easy. Britten took good care of us and kept in touch until the service was complete. He got back to us as soon as the vehicle was done. Very happy with Britten took good care of us and kept in touch until the service was complete. He got back to us as soon as the vehicle was done. Very happy with the service department. More

As per usual the air filter was not checked, so I went and paid to get a new on. If this website allowed me to post pics I’d show it. I don’t know why I keep going back to this place it never changes, it and paid to get a new on. If this website allowed me to post pics I’d show it. I don’t know why I keep going back to this place it never changes, it’s always bad. I also had my front end aligned and the truck now goes to the left. No point in taking it back they will keep it for a few days and in the long run I’ll still have to find another place to fix it. At least they replaced the tires. I think this will be the last time I deal with Gene Messer in Lubbock. They really are nice but suck at fixing or doing any kind of inspection. More

Very knowledgeable about my truck explain what I wanted and fulfilled to my expectations and also got a car wash Thanks and fulfilled to my expectations and also got a car wash Thanks More