Gene Messer Ford of Lubbock

Friendly, helpful people who are very knowledgeable about their vehicles. Highly recommend dealing with them. their vehicles. Highly recommend dealing with them. More

The repair was successful but they had the vehicle 23 days. My representative kept me well informed of the progress but I believe that the communication between the parts department and the representati days. My representative kept me well informed of the progress but I believe that the communication between the parts department and the representative could have been much better. I understand that my vehicle being a 2007 and Ford not manufacturing the parts that were needed for the repairs was a bottleneck but still 23 days? The upside is Ford made my F150 to last and it has. More

My service advisor Cadyn was excellent. I know oil changes aren't exactly glorious, but it's a service I need and I trust Gene Messer Ford for all my repairs. Cadyn communicated well and of I know oil changes aren't exactly glorious, but it's a service I need and I trust Gene Messer Ford for all my repairs. Cadyn communicated well and offered me an additional service that was recommended by the technician. Even though I decided against the recommend addition, he was still most pleasant to deal with and wrapped up my service quickly and efficiently. There's a reason I trust Gene Messer for my Ford's service needs, and Cadyn is certainly a case in point. Thank you Cadyn! More

Best and friendliest staff. Always keeps me in touch with what is going on with my vehicle Always keeps me in touch with what is going on with my vehicle More

Good dealership always courteous folks , respectful , informative , .good to always help and give advice to customer informative , .good to always help and give advice to customer More

Glen is an awesome service advisor. He updated me while my car was getting worked. I was godsmacked and chuffed to bits. Thank you and Gene Messer Ford so so much! He updated me while my car was getting worked. I was godsmacked and chuffed to bits. Thank you and Gene Messer Ford so so much! More

Very professional and kind. My transaction was quick and uncomplicated. Oscar Tristan was the best. Thank you Oscar for making my buying my vehicle so easy! My transaction was quick and uncomplicated. Oscar Tristan was the best. Thank you Oscar for making my buying my vehicle so easy! More

Great work and fast! I appreciate the communication and care you guys give! Thank you! I appreciate the communication and care you guys give! Thank you! More

Gene Messer did a good job repairing my vehicle. I appreciate their attentiveness and workmanship. I appreciate their attentiveness and workmanship. More

Well orgsnized, friendly, affordable, customer wait area very accomodating, good communicating via texts .and email. area very accomodating, good communicating via texts .and email. More