Gene Messer Ford of Lubbock

Looking for a vehicle new or used, look no further ! ! Talk to thomas, you can't go wrong, he's a straight shooter and he will go to bat for you !! ! Talk to thomas, you can't go wrong, he's a straight shooter and he will go to bat for you !! More

The personnel here is respectful and polite, they gave me good service and I'm likely to come back. good service and I'm likely to come back. More

Cadyn was very helpful and courteous. During the oil change they sent me a video of items they found out of spec and needed addressed. I really liked that tool. During the oil change they sent me a video of items they found out of spec and needed addressed. I really liked that tool. More

The service department had no communication with me about my car. I would have to call to get a status about my car. Also the manager promised to get me a loaner and I never heard from him. He didnt even cal my car. I would have to call to get a status about my car. Also the manager promised to get me a loaner and I never heard from him. He didnt even call me. I had to call him and he told me couldnt give me a loaner after all. They had my car for a whole month and when they told me my car was ready it wasn't. They had to keep it another 5 more days. They could of at least clean the xxxx car it was so dirty with dusty from the inside and out. More

Very pleased with service. Kept me informed of all that needed to be done. Answered all my questions. Kept me informed of all that needed to be done. Answered all my questions. More

First time experience with the service department. Cayden was great help and delivered everything he promised within the time frame that he promised. Great experience. Cayden was great help and delivered everything he promised within the time frame that he promised. Great experience. More

Got an amazing deal on my new Explorer. Deveron gave me an outstanding, professional sales experience. This is my second purchase from Gene Messer Ford, and always worth the trip up from Ho Deveron gave me an outstanding, professional sales experience. This is my second purchase from Gene Messer Ford, and always worth the trip up from Hobbs for the best deals. More

Friendly and able to fix my issues. Glenn in service kept me informed and completed the service on my truck quicker than I expected. Glenn in service kept me informed and completed the service on my truck quicker than I expected. More

Great service and courteous staff. Got me a ride to go eat some lunch instead of waiting in the dealership. My vehicle was taken care in the time they told me it would. All in all it w Got me a ride to go eat some lunch instead of waiting in the dealership. My vehicle was taken care in the time they told me it would. All in all it was a pleasant experience. More

Had some recalls done on my car, my service advisor Noah helped make the process painless. helped make the process painless. More