Gene Messer Ford of Lubbock

Great customer service and the work was done in a timely manner. Would definitely recommend. manner. Would definitely recommend. More

The service manager handled our service drop off professionally and efficiently. Our overall experience was excellent. professionally and efficiently. Our overall experience was excellent. More

This is a great dealership, I have gotten several vehicles and used them for service and have always been satisfied with the employees and the quality of work that has been done. Just use a little mo vehicles and used them for service and have always been satisfied with the employees and the quality of work that has been done. Just use a little more attention to the type of people that come in so they can be Addressed properly. My direct service tech was amazing. Had no issues. More

I was helped immediately and Glenn took care of all my needs with a smile needs with a smile More

Great customer service. I always use Barbara in service and she always is very friendly, helpful and always keeps us updated. The service department has always done a top no I always use Barbara in service and she always is very friendly, helpful and always keeps us updated. The service department has always done a top notch job More

Spot on early AM, vehicle there, someone there for key, end off day,after 3,awsome follow thru,cool to see how they juggled,multiple, Thank all end off day,after 3,awsome follow thru,cool to see how they juggled,multiple, Thank all More

On time Cayden ordered me ride to work, call me when parts were needed for my vehicle, Awesome customer service! parts were needed for my vehicle, Awesome customer service! More

Emily Paz is fantastic to work with. Easy and pleasant car buying experience!!! Would definitely work with Emily again. She’s pleasant, professional and knowledgeable. Easy and pleasant car buying experience!!! Would definitely work with Emily again. She’s pleasant, professional and knowledgeable. More

Finance presentation of vehicle service contact shady due to no option to decline service. It gives you numerous options,but declining is not one of them. to no option to decline service. It gives you numerous options,but declining is not one of them. More

I’ve been there several times times. David & Barbara are the best. David is the best.!!!!! David & Barbara are the best. David is the best.!!!!! More