Gene Messer Ford of Lubbock

Billy was excellent. Great service, attitude, business knowledge and friendly. Billy is a good asset to your company. Great service, attitude, business knowledge and friendly. Billy is a good asset to your company. More

Service attendant was very friendly and explained the complete service. Then explained additional service needed. Alfredo also made sure I understood their new Uber service (never used). Thank you complete service. Then explained additional service needed. Alfredo also made sure I understood their new Uber service (never used). Thank you More

Arayon was our service technician. This guy won’t be at that spot for long. Professional yet courteous. Friendly…old fashioned customer service. Unfortunately you don’t see this mu This guy won’t be at that spot for long. Professional yet courteous. Friendly…old fashioned customer service. Unfortunately you don’t see this much anymore. He’ll get promoted I’m sure. I am sure to come back. This is my service place now. More

Great customer service at the service department. They had my Bronco in and out quickly. Thanks you Gene Messer Ford! They had my Bronco in and out quickly. Thanks you Gene Messer Ford! More

Juan was so helpful and very approachable and he always try his bes to answer all my question. He is very helpful i recommend him and hes very friendly too. He neverake me felt out of the conversation and try his bes to answer all my question. He is very helpful i recommend him and hes very friendly too. He neverake me felt out of the conversation and always deal with me. Until we met him and make all the paper works. Thank you so much Juan. More

After my advisor disappeared, none of the 3 advisors wanted to help me. One guy literally was about to check me out and handed my stuff to someone else so he could “help his customer” who was behind me. wanted to help me. One guy literally was about to check me out and handed my stuff to someone else so he could “help his customer” who was behind me. More

Ford was polite, informative, nice clean customer service and care. Showed me everything I needed and will be back and care. Showed me everything I needed and will be back More

I had a couple of recalls on my Ford Edge and they got it in and out within a day! Alfredo was extremely helpful and polite keeping me updated on the progress along the way in and out within a day! Alfredo was extremely helpful and polite keeping me updated on the progress along the way More

A great staff very professional they took time to work with thanks to Alex Martnes and Mr. Gonzales. with thanks to Alex Martnes and Mr. Gonzales. More

Aryan and the crew at Gene Messer Ford are simply the best. Great communication and an efficient service department. Best Ford dealership in the area. best. Great communication and an efficient service department. Best Ford dealership in the area. More