Gene Messer Ford of Lubbock

Service-Headlight Dealership personnel were very helpful and I am grateful for their efforts. However, $1,650 to replace a headlight is preposterous and downright offen Dealership personnel were very helpful and I am grateful for their efforts. However, $1,650 to replace a headlight is preposterous and downright offensive. My complaint is more focused on Ford gouging than Gene Messer. So much for Henry Ford making cars for the average American. More

Better than the competition It was not a lot of back and forth negotiating with Sales and sales Manager. Other dealership did not seem to want to trade or work with me. It was not a lot of back and forth negotiating with Sales and sales Manager. Other dealership did not seem to want to trade or work with me. More

Top shelf Have always dealt with Gene Messer. Another good experience . Meet nice people every time I go there. Really can't say much more but thank you . Have always dealt with Gene Messer. Another good experience . Meet nice people every time I go there. Really can't say much more but thank you . More

best dealership so far I have bought 4 new trucks in last 5 years and Nathan has been great as well as his sales team at fulfilling my needs each time I return. I have bought 4 new trucks in last 5 years and Nathan has been great as well as his sales team at fulfilling my needs each time I return. More

Great and very friendly!! This dealership is the best and Brandi made my whole experience very easy and less stressful. They made me feel comfortable, appreciated and valued as This dealership is the best and Brandi made my whole experience very easy and less stressful. They made me feel comfortable, appreciated and valued as a customer. I will be back. More

Wonderful experience Great experience all around. Very nice staff who were very helpful and friendly. Will definitely be back fit all of my servicing needs. Thank u for a Great experience all around. Very nice staff who were very helpful and friendly. Will definitely be back fit all of my servicing needs. Thank u for a great experience More

Great experience! My experience at Gene Messer Ford was excellent! The problem with my Explorer was quickly diagnosed by the technician and fixed with no inconvenience My experience at Gene Messer Ford was excellent! The problem with my Explorer was quickly diagnosed by the technician and fixed with no inconvenience to me. More

Trade vehicle Steve Zionts was a very professional man . Did everything to get us the 2017 mkx car. I would recommend Gene Messer in all my vehicle Steve Zionts was a very professional man . Did everything to get us the 2017 mkx car. I would recommend Gene Messer in all my vehicle More

Great experience Very professional and easy to get checked in. Comfortable waiting area with free wi-fi and complimentary drinks. Short time to get vehicle serviced. V Very professional and easy to get checked in. Comfortable waiting area with free wi-fi and complimentary drinks. Short time to get vehicle serviced. Very nice More

King Ranch! I gave 3 stars, I liked my salesman, but I wasn't completely happy with the deal I got, I felt the dealership used every opportunity to take money awa I gave 3 stars, I liked my salesman, but I wasn't completely happy with the deal I got, I felt the dealership used every opportunity to take money away from the offer and add on to their bottom line, I feel I got a fair deal, but not the initial price offered for the truck that made me come to this dealership. More