Auto body work shop was poor. Took 3 days to install a trailer hitch and rack rails. Rack rails ended up being on backwards. There was also poor communication on when the car would be ready. Started out being ready in an hour and ended up getting the car back 3 days later. Everything else was great!
This is the second car that I have purchased from Gene Messer Hyundai. I have worked with Matthew Woodruff both times. He has been exemplary and has gone above and beyond my expectations. I have enjoyed my time and will refer other customers to him.
This was the tenth new car I have purchased. This purchased has to rank among the top two experiences. I knew what I wanted to buy and Matt made the purchase straight forward without the typical salesman trying to tell me what I wanted. All in all, an excellent experience.
Went to several car dealerships but was not pleased with the way the did business. Gene Messer Hyundai was transparent and friendly. They did what they said the would do and in a timely manner a good deal.