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Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.5
271 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

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Showing 271 reviews

April 10, 2024

Friendly people, good place to fix cars would recommend this to family members friends and neighbors. More

by Alma Lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 11, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 10, 2024

A noticeable improvement in the service we received. ..Jasmine was very knowledgeable and professional, I appreciated her kindness. More

by bettye6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Apr 11, 2024 -

Gene Messer Hyundai responded

It's great to hear that you noticed an improvement in the service at Gene Messer Hyundai! Jasmine made a positive impact with her knowledge, professionalism, and kindness. Thank you for choosing us!

Helpful
April 07, 2024

This dealership has always been very professional, helpful and gone above and beyond to assist me. I highly recommend them. More

by Mrsgomery
Recommend Dealer
Yes
Employees Worked With
Victoria, Marie
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Apr 09, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 07, 2024

Excellent service clean facility friendly people, they worked quickly with my car and gave me an update for everything that needed to be done on my car. More

by Burtchbunch6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayo
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Apr 10, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 02, 2024

Friendly employees and reliable service providers. Always take care of my car and suggest requiring services. More

by rajasekharsamudrala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Apr 04, 2024 -

Gene Messer Hyundai responded

We're delighted to hear that you've had such positive experiences with our dealership! We appreciate your trust in us and look forward to continuing to serve you!

Helpful
March 30, 2024

Pleasant employees. I feel secure with my repairs and regular maintenance. I am happy to recommend their autos and their service. More

by SHN2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Apr 04, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

Genaro in sales and the service department are excellent. Great working with them both on multiple occasions More

by jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Fauley
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Apr 03, 2024 -

Gene Messer Hyundai responded

That's fantastic to hear! We're delighted that Genaro in sales and our service department provided you with excellent service on multiple occasions. We appreciate your feedback and look forward to continuing to provide you with top-notch service in the future. Thank you for choosing us!

Helpful
March 28, 2024

Matthew was a great help with figuring out what my car needed. Ian took a video showing the filters and gave good recommendations. It takes a lot longer than a typical lube place to bring my car here for More

by Lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew and Ian
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Apr 04, 2024 -

Gene Messer Hyundai responded

It's wonderful to hear that Matthew and Ian provided you with a great experience at the dealership. We're glad they were able to assist you with your car's needs and provide valuable recommendations. Thank you for choosing us for your oil change, and we appreciate your feedback about our pricing.

Helpful
March 27, 2024

they were so helpful! dean miller was EXTREMELY HELPFUL and got me in exactly what i wanted ! love my new car! More

by Britt_salinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Miller
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Apr 03, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 18, 2024

I was impressed and happy. The normal thing is you’re just another customer. But I was treated like it mattered. Like Hyundai believes I matter. More

by tolonendr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bownds
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Mar 21, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a happy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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