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Gene Messer Toyota

Lubbock, TX

4.7
797 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 797 reviews

August 23, 2024

Our salesman was Tyler Jenkins. He was patient and very thorough in explaining the functions of my new Tundra. I am enjoying my new truck. He is an asset to Gene Messer Toyota. More

by Robles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jenkins
Aug 25, 2024 -

Gene Messer Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 19, 2024

Great customer service from the sales room to the finances. They are an exception in a world that does not often think of the customer experience. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade, Ladon Burrell
Aug 23, 2024 -

Gene Messer Toyota responded

Hello David, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

Absolutely loved our experience with this great team. Elijah and Austin knocked our request out of the park. We love our new Camry. More

by S Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah and Austin, Joe Enriquez
Aug 18, 2024 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

They did a great job and finished early! The people are kind, professional, and efficient. I’ll always bring my vehicles to them…. More

by dennis.fairbairn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baugher, Stephanie Walters
Aug 19, 2024 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

Eric was incredibly helpful and knowledgeable from our very first phone call. The dealer had great inventory selection and volume to choose from. More

by christi_smith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 18, 2024 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

Keep up the good work, it starts with listening to the customer, with amazing follow ups. More

by admial137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nieves
Aug 19, 2024 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

This dealership has met all of my car needs for the past 12 years and many other members my family.Also, they are awesome.They are stand by their customers and I would recommend them to anyone More

by girlgarden12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in sales ,Stephanie in service
Aug 17, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

August 15, 2024

Easy to schedule service on line & kept me updated as working on car. Asked about additional needed service before proceeding with it More

by jones.laverne
Recommend Dealer
Yes
Employees Worked With
Kolby Chance
Aug 16, 2024 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

The service team is super professional. I have always had a great experience when I needed to get a new vehicle. The sales team never pushes me into anything and let's me take the lead, all More

by C K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jenkins
Aug 16, 2024 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Jake was the main reason I made my purchase, as well as the finale cost More

by Mkstewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, 5 plus star
Aug 16, 2024 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

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